A superb range of great brands and product - a well-designed website that is a pleasure to navigate - and impressively efficient and friendly Customer Service team. Everything in its right place - I can't rate this store highly enough. Excellent... I look forward to returning and soon.
I buy lots of trainers from all over the internet and END seem to have the best delivery service. I was given a date, a time, an email and a text with a one hour delivery slot. Waiting for my delivery was quick and hassle free (I am still waiting almost a week from another online store for a delivery that is lost in the postal system somewhere and feel confident this would not happen with END)
Great choices of products and hassle free delivery and great customer service.
My only negative is END is too popular and runs out of the limited releases I want too quickly ;)
Really great range of products, I often go on this site and look at all the things I can't afford! One slight gripe is that I ordered something, chose the guaranteed one day delivery and then saw in the FAQs later that I'd ordered too late for that to be an option, in which case I would have thought either the option wouldn't be available to select or it would actually say while you're selecting your product. Anyway, slight inconvenience, still a great store.
Thanks very much, great as ever. Quick delivery, really nicely packaged.
Shirt was too small so unfortunately I have to exchange it but the process End have for their returns is very simple and convenient so top marks there as well.
Great shop all round, thanks!
Ordered a Fred Perry Polo which I had to return as the sizing can be very variable even within the same style code. It was no problem and I replaced with a smaller size which fitted perfectly. All arranged within a couple of days and the fantastic. tracked, DPD delivery service which can't be bettered
Used End. In a few occasions now and never been disappointed. Clothes usually too expensive for me at full price, but with the discount codes and good sales I usually try and pick something up then. All round my favourite clothing website
Never had a bad shopping experience at end either online or in shop . Staff are always helpful very knowledgble about the products they sell and can't do enough for you. Been shopping here from day one why go anywhere else . Product list is second to none and to have this shop on my doorstep is even better. Hats off chaps outstanding.
I first enquired about a product that was unfortunately out of stock. One of the end team emailed to say they were chasing stock and continued to update me on the progress.
I did purchase from them with a 20% discount due to the delay (not their fault) but did not want it when i received. There were no problems with the free return and i was swiftly refunded.
Communications were great.
End stock all the top quality labels for those in the know and they don't take the piss on pricing. Good info on sizing, too. If you make returns they refund you really fast.
shout out to whoever wrote the smiley face on the pick list sheet included in the delivery.
imo 'brands/departments' should be on the top navigation bar rather than having to click 'latest products' first then clicking on them. That's being overly picky though
I was really happy with the product I purchased. It was really good quality and was exactly as shown on the website. However, I paid extra for next day deliver and it was not relieved for three days. I am really disappointed and hope it gets sorted.
I had shopped at End a while back for a gift, so when the person I ordered for previously wanted another wallet, I returned to the website and quickly found the product I was looking for. I was aware that End sold great brands and bearing in mind that I had a pair of Red Wing boots on my Christmas shopping list, I was pleased to see that End stocked them too.
I ordered the two items and proceeded to checkout. I had a promo code as I was on the mailing list, however it was not working. I sent an email to their Customer Services explaining the issue and the next day, (I was shipping at around 10pm), I received an email apologising for the fact that the code was not working and my order was processed. I received the items in two days and am delighted with the speed in which the sale, my issue and the items were delivered. Amazing!
Not happy with the fact I purchased a item and changed delivery address which was not updated when I called the first time. It was a birthday present for a friend but I do appreciate the 20% discount code.
Received my order as efficiently as always, but on the first day of wearing a new Gitman Oxford, realised it was damaged. Own fault for not thoroughly checking over item before wearing, but products should've been checked over for faults before being dispatched. As it's been worn for a day, can't return as classed as used.
Great selection and quick service. When I received my purchase it wasn't the right size and as it was the only size available the return/ refund process was easy and fast.
Your selection is incredible and shopping on your site is so easy. Despite the fact that I live in East London and have loads of good shopping options nearby, I love shopping on your site. As a smaller guy, I find it difficult to always find my size in shops (smalls seem to be the first to go) but I've been lucky to find articles on your site in my size that I couldn't in my local shops. I haven't had to return anything yet, but I really appreciate how easy it is to return things if they don't work out.
Please keep up the good work keeping smalls in stock and small guys well dressed!
I've used End in the past, for minor items, but the temptation of a substantial discount (received by email) was irresistible. I obtained a pair of Grenson shoes at a remarkable price. They were delivered the next day, via a completely trackable (ie real-time road maps showing the location of the parcel, and an accurate ETA) courier, backed with email/SMS updates.
End has an excellent stock range, and immaculate service. I can't endorse the company too highly.
Quick delivery and at each point is was clear what was happening.
One of the best clothing websites on the web. Not only do they stock a great selection of brands, they're often the cheapest and more likely to carry stock.
Wish I lived nearer to Newcastle!
The service I received was nothing short of magical. It took less than 48 hours from purchase (on a Sunday evening) to signed for delivery and my item was double boxed to protect my box.
The best online service I have received bar none.
I was let down by another company with an order for trainers, I spoke to a girl in the call centre who was very helpful, she placed my order and I had my trainers within 36 hours and was kept informed by regular emails. Outstanding servive
Items were delivered in perfect condition, additionally packaged where appropriate and delivered in the window both the email and text updates advised which was a great touch. As a regular customer to this store I did receive a day afterwards a voucher for 20% off but guess you can't have it always! Still very satisfied with my purchases and delivery process, in my opinion this store has the best range of products of any online.
Fantastic pair of sneakers for my wife's Christmas present. Slightly disappointed that the 20% coupon went into my Junk mail, so could of purchased them cheaper! All in all great service from End Clothing :-)
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