In 2010 I spent over £100 on 6 GU10 LED Bulbs. My recollection at the time was that the bulbs were warrantied for 5 years and average life of 50,000 hours. I am told that the warranty was just 2 years and average life of 30,000.
My first failure has happened at max 5,000 hours. This failure knocks the business case for buying these bulbs.
I phoned up and spoke to Reg Dev, the manager, who refused totally to replace the failed bulb. Under sale of goods act (which contrary to what Reg Dev says does apply and has not been superseded by the distance selling regulations), this bulb is not fit for purpose. I would not recommend buying from this company.
I was in dire need to find Energy saver bulbs over or around 30W. There are many sites offering such wattage but either the manufacturer is not known or else the yellow shade I was looking for wasn't available. Above all, I couldnt find any online supplier offering any genuine guarantee for over 3 months. Majority of the companies are offering returns or refunds own their own and the manufacturer is somewhere outside the continent. WIth Energybulbs.co.uk I found the cheapest prices for a product locally manufactured plus 1 year peace of mind guarantee.
Really happy with my purchase and the product is working fantastic.
Thumbs up for you guys.
I was totally fed up with the 60 seconds length of time it took my 6 G10 -50watt neon type energy bulbs to fully light up in my kitchen, costing over £8 each,and still giving a poor light.A relative told me to try Energybulbs Megaman 4.5 watt g10 LED at £7.99 each.Energybulbs delivered them in 2 working days, and the bulbs are unbelievable in speed (1 second) and they are as bright as day, not to mention the power saving and 50,000 hour life.I would thoroughly recommend Energybulbs.
I always say you know how good a company are when things go wrong. If they sort it fast and efficiently with no fuss. Then I will use again
I was not happy with your service at all, the bulbs that I ordered were the wrong size.
So I asked for you to replace my order with smaller bulbs, I sent my bulbs back to you via Royal mail at my expense as asked by you.
But you said you did not receive the bulbs back, I had to contact royal mail myself & as far as I can see I have had NO refunds or replacement sent to me.
Beacuse of this I WILL NOT purchace anymore items from you.
Disgruntled found this review useful
Having spent time looking at the various bulb options & different sites, the energybulb site was very clear , concise & accurate in its product descriptions and great price.
I was concerned that the packaging may be an issue but the pack came in a good size box & extensive foam packing so they arrived safely and fitted easily . The estimated delivery was 3-5 days & it duly arrived on day four.
So a really good all round experience .
The product arrived as promised happy with the delivery. The dehumidifier has been used during the night only in a 2 bed flat. Happy with the purchase the only slightly annoying thing is that it's a bit noisy.
Second time in the past two years I've ordered a batch of 40W G9 halogen lamps from Energy Bulbs and quite happy to continue shopping with them. Quality/bulb life and price are reasonable as was delivery and cost (£0). What more can I say!
You remember a company either by its products (led bulbs, these are great) or by service. If you get extraordinary service, you'll remember. If you get awful service, you'll remember. If you get swift, efficient, effective service that just works, then while I may not have much worthwhile to say, I'm more than happy to give a 5 star rating as I didn't want or need anything but that perfect service.
I've bought various bulbs from this company on several occasions and haven't been disappointed.
On the last occasion, I purchased two dimmer switches. I had a problem with them (the lights flickered) so called EnergyBulbs. Customer Services were friendly and helpful. They gave me the number of the manufacturer's technical support and put a note on my account/order so that I didn't have to worry about exceeding the 7-day limit for returns/refunds. Manufacturer sorted problem. I'm very happy about how EnergyBulb handled this.
Very economically priced. Never thought that investing such a meager amount will help me get such a premium designed and developed product. Apart from its price, this product, unlike other drivers is already readily wired. So, all you would require to do is to directly use them without keeping yourself fiddling with its wires.
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