I was unhappy when I first received my order as the wrong size cello bags had been sent. However a quick email to Jackie in customer services put the problem right and I have now received the correct cello bags without any fuss.
First time I have ordered anything from this company. No problem with ordering, paying, or ringing up to ask about delivery timing. I ordered on Wednesday morning and received the parcel early Friday afternoon, and I suppose I thought it would arrive anytime on the Thursday, so I rang on the Friday at 8.15am to ask. It all worked out fine for me, but next time I would pay extra for a timed courier delivery (next day before noon) as then I would have a more specific time to be in to receive a parcel.
Minor quibble was that the box of 400 envelopes got bashed on one side, so approx 50 envelopes were a bit dented. Again, no problem as I only needed 300.
I would certainly use World of Envelopes again. 4 stars.
I recently placed a second order with World of Envelopes. I don't use a huge amount of stationery as much of my client communication is by email. However, when I do sent out correspondence & promotional literature it is important to (a) reflect my "corporate" brand and (b) grab attention. So I like to have bright green envelopes which match my logo etc.
All the other suppliers I looked at were either so expensive that I couldn't afford them, or they had minimum order requirements which meant buying 000's. So when I found World of Envelopes website I couldn't have been more delighted. The prices were very reasonable and I could order small amounts. I was so pleased with my first order that when I needed to re-order recently I didn't hesitate to go to them again - I didn't even bother to look elsewhere.
I placed my order on Friday morning and the envelopes arrived on Monday morning at 9.30am. I really couldn't ask for more. I will continue to use them and wouldn't hesitate to recommend them to anyone.
I bought some mint green envelopes for our wedding invitations. They were so well wrapped and came very quickly and have a nice self adhesive strip so that we don't have to lick them all!
As a card maker, I often end up making cards that don't quite fit the usual standard envelopes, so until I discovered World of Envelopes I used to have to make my own.
However, I can always seem to find whatever I need on their web site. The range of envelope sizes, colours, styles, etc., are second to none, and the speedy delivery is another plus. I wouldn't hesitate to recommend them to others.
The envelopes were lovely, good colour and quality however delivery instructions advised 2-3 working days, unfortunately the envelopes did not arrive till the 4th working day by which point it was too late to use them as they were too late for the timescales of the communication that they were ordered for.
There are other sites which have much more prompt delivery so this might be a factor worth considering.
Great site. Requested some samples initially which were very good. Then ordered a batch of envelopes for invites. Were posted out quickly, well packaged and spot on. Happy to order from again.
The envelopes I purchased were very reasonably priced (even though they are an unusual size), available in small numbers (not always the case), excellent quality and arrived within just a few days.
Impressive customer service indeed.
Great product and quickly delivered but slightly hard to work out what I wanted to buy - i.e. would be good if descriptions said something like 'would fit A3 pad of thickness 10cm' or something similar so it's more practically measurable.
Sorry, but it was probably my fault. I had previously purchased some 'CD' size envelopes, and ordered what I thought I had bought before. Unfortunately, those that arrived were significantly thinner and so now I need to source a supplier of stiff card/board to go inside the envelopes to strengthen them. Any ideas?
I love getting my deliveries from World of Envelopes, the range of products is fabulous and the quality is great.
However I would appreciate an option for free postage when placing a big order (I was surprised this is not an option as it was with my previous suppliers).
I am kept informed when products are unavailable and communication is good from the company.
I look forward to placing my next order!
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