Don't bother. They don't give the amount they promise because when you send the phone to them, they 'find' faults with em and reduce the price offered by over half. Strange how we were using these 'faulty' phones up until the day we posted them!!
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We received two phones from you that were both faulty/damaged. One had a damaged key and the other had come into contact with water as the water marker indicator had changed colour. We gave you the option to have them returned free of charge but you accepted our offers. We also could have had the phones re-tested by a supervisor if you had let us know that you disagreed with the faults we found.
We hope that you will consider using Envirofone again in the future.