What I expected - Reduced the quote price by over 50% !!!!
Before all the phones were sent to you I had them tested and all were in perfect working order, As expected your system appears to be very suspect as you report was riddled with errors. All given to make sure the price quoted was reduced. Yes you sent a number of emails explaining my rights, but I didn't return the phones to create an argument, so I didn't think it worth giving you the satisfaction. All I can say that you only do this to me once as in future my business will be sent elsewhere. PS I had to tick the Terms & Condition button before this report could be sent!!!
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We received 5 phones from you, 3 of which were faulty/damaged. I've double checked all the emails that were sent to you and there were no errors with them. They clearly outlined the faults that we found with your phones and advised you that we were waiting for you to accept or decline the offers made. If you had rejected our offers we would have returned the phones to you free of charge, no questions asked.