Service was easy to use online just select the device i wish to recycle and put in address. Pack arrived fairly fast i packed my iphone 4s the same day and posted the same day decided to go with recorded delivery as its a high value device, nothing to worry about as i was kept up to date on the progress of the transaction. Will be using the service again in 2months as it is hassle free and money in the bank with no hickups. Thank you envirofone
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