Not happy !!!!!
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We moved from our flat to a new flat last December !, we gave them our new address and paid what we thought was our last bill at that address, we moved to our new address and again had eon as our supplier, we paid our bills on time each quarter. All was going good till last Friday when we received a letter from a debt collecting company telling us we owed £243 to them , as they had bought the debt from eon. So phoned eon and said they had sent letters to our old address, I told we had given them our new address!!! But they said talk to debt company!, it was nothing to do with them now!!!!! As you well could imagine I was very angry!!!! So Saturday spoke to the debt company and they said they wanted payment in full! So I paid the bill!!! With a lot of anger about the situation eon had put me in!!! We will change our electrical supplier after this incident....