I have requested to change my meter from pre-payment to credit meter. I was booked an appointment to change the meter. The first time the engineer did not turn up. I have clearly mentioned to eon that I am on contracting and would loose a days pay to be at home. The second time, engineer turned up late and then he couldn't do the job as he needs more equipment.
I am working on a contract basis and taking a day off is loosing a days pay. The amount of money I have lost being at home for the appointment would be sufficient to pay energy bills for atleast 6 months :( All I received from EON was a 20 pound check when they missed the appointment. Doesn't compensate with what I have lost because of their mistake.
They were not even ready to investigate the issue and try any way of compensating.