Scarred my credit file and had to beg them to investigate it! So rude and horrible in complaints!,
Eon left a footprint on my credit file even though I was up to date with payment! After an hour and a half of begging the man in the review team to look at it again he refused to listen several times! He finally listen and review the case again and found out it was their error! So they will remove it! I'm not happy that all they gave me is £5 compensation for calls wen I was extremely stressed the whole evening, got a bad headache and tension back pain all because they refused to listen to me and investigate it thoroughly! I will be leaving eon after 4 years of being a loyal customer with them. Stay away from them. Worst customer service ever!!!!