I bought an Eastpak suitcase from Epacks, it was half the price of other sites - and indeed lower than many on this site, perhaps due to it being a less popular colour. However it's a perfectly lovely colour, and it's a perfectly lovely suitcase. It arrived promptly and safely to Dublin via Amazon. Thanks and will be back to you in 30 years when the warranty runs out.
Looking for an Eastpac bag on the internet we came across the Epacks website - their prices and range were impressive. Although the bag we ordered was out of stock they contacted us within 24 hours to let us know and offer an alternative at the same price. Having agreed to the replacement bag we received it less than 24 hours later - great service!!
Ive yet to use my hand baggage suitcase but it certainly looks like it will do the job. With straps on the side to reduce the width I am hoping to be able to use it as hand luggage on any airline . Wait and see!
The service is really good. Even though they ran out of stock of the bag I wanted (hence they are losing a star) , they actually called to inform that the item I ordered was not in stock any more and offered an alternative, which was in the end a nicer colour than the one I originally ordered. It took about two days after my conversation with the customer service to receive my new bag. The shop does look after their customers.
Haven't used the bag yet but it is well constructed and sturdy. It looks like a quality item and I particularly like that I can fold my shirts and trousers in the lower section and they, I imagine, wont get creased due to the bag's firm base and ends. Really quick delivery too.
called to make sure in stock, get guaranteed by a staff the bag will arrive by nest Wed, and then Paid on a thursday. Then two weeks later I got a email telling me the bag just been posted. And I called to express my anger but they just rudely cancelled my order!!!