We have used EP Cleaners 6 times over the last 2 years on our large property in Blackheath. The cleaners have always been polite and work very hard. Nothing is to much trouble. We would definitely recommend their cleaning services.
We had a lot of building work down and the house had not been cleaned in a year. I was nervous paying such a lot for the clean but it was completely worth it! I am very hard to please and have trialed many regular cleaners because I always think I could have donw better but this time, really, they exceeded my expectations. Well done. Just wish you did regular cleaning
I am adding to the above review as we had a couple of cleaners from EP Cleaners back to concentrate on a few specific cleaning tasks - nothing major, just one room, a hall, 2 or 3 light stains on new carpets and cleaning the inside of two windows where tape had made sticky marks. We had booked 12 hours at a cost of £240 so were pretty confident that would be more than adequate. The cleaners arrived 15 minutes late without apology and then spent an additional 10 minutes getting their stuff out of the their car. They were reluctant to use a dilute cleaning solution I asked them to use to clean the room despite having cleared its use with Eamonn on the previous visit and so wasted 3 of the 12 hours by not following instructions and having to clean the room all over again. There were scratches on the new wooden floor after they had finished which I had not noticed before and they said they hadn't brought the right cleaner with them to take the sticky marks off the window so couldn't do them. Basically, there was little improvement if any when they left (on time). I emailed to express my disappointment and the response was a little scathing although I was told Eamonn would be in touch. Three months later and still no contact....! Disappointing - for the price you pay you should be able to expect excellent results. My regular cleaner at less than half the price would have done a better job. Sorry but I wouldn't use again.
I cannot recommend EP Cleaners highly enough; they are friendly, efficent and easy to work with. The standard of cleaning is exceptional and they go out of their way to assist with any reasonable requests. I would not hesitate to recommend them to anybody; the standard of cleaning speaks for itself.
The cleaning service provided by EP cleaners when I was finishing the tenancy on a property I had been in for 2 years was fantastic! I booked them very last minute, but the manager was really helpful in finding a time to suit us both and was really flexible when the original agreed day was no longer suitable for me. The cleaners arrived promptly, had everything they needed with them and got straight onto the job. They were polite and friendly. The end result was amazing! Better than I could ever have imagined and a thousand times better than I could have done myself! I hadn't cleaned the oven once in the time i lived there and they made it spotless! It was value for money and I would definitely use them again.
Found EP Cleaners online at the last minute & was pleased as they agreed to remove stale food left by the tenant in the freezer - not pleasant. They quoted quite high but arrived promptly on the day and got to work. Their manager did contact us during the morning to say they wouldn't be able to complete a full clean in the time, which with 2 cleaners for 6 hours each in a small 2-bed seemed a bit strange. Still, the agent has been been in since and commented that it looks very neat and tidy so possibly that reflects their standards as much as anything. The cleaners also let us know when they found jewellery at the property, which was very honest. Not cheap but very professional so thanks EP.
I needed a deep professional clean and the service was amazing right from the start. I requested a quote on a Sunday and a few minutes latter I received a phone call to discuss my requirements. (On a Sunday!). Further questions that I had were responded to very quickly and thoroughly, which gave me the level of confidence and trust I needed.
Whilst I received cheaper quotes from other companies they just didn't give me the confidence. And if you are letting someone into your home to clean you need that. The cleaners did an amazing job. The place was spotless and the oven and shower looked like new! Very pleased and would highly recommend.
Can't quite believe how 2 people can do so much in 6 hours. Left a flat in need of a spring clean and came back to every surface, window, fitting and appliance absolutely gleaming. Incredibly professional and worth every penny.
We have used Epcleaners on several occasions now and have been impressed with the professionalism of their staff. They have been very friendly and accommodating and following agency check in our property always scored very highly!
We recently moved into a house where we had builders knocking down walls, plastering and generally making a mess. There were splatters of plaster everywhere, particularly around the window frames and on the windows.
EP sent two cleaners round who started working from 8am. They worked solidly for 6 hours and the place was transformed. We could finally see out of the windows! Normal cleaning utentsils would not have worked as well. They came with all the necessary tools leaving the house as clean as they could.
I would definitely recommend EP cleaners - thank you!
They were easy to contact, quick to respond and hugely helpful.
The cleaners were friendly, proffessional and hard working. We had many company lets to return and they really took the hasstle out of it, they were truely spotless.
I wouldn't hesitate to recommend this company - every aspect of their service, from the initial booking through to the payment was stress free, very reliable and the steam clean itself was completed perfectly to a high standard. The cleaner who arrived on the day was prompt, careful with my furniture and cleaned the carpets and upholstery brilliantly and was very diligent in clearing up behind herself. Very pleased with the finished result and will definately use EP Cleaners again myself, it's been a pleasure to deal with this company.
EP cleaners have cleaned our tenanted flats in Central London for quite some time. Having experienced other companies, they defifnitely stand head and shoulders above the rest. Their attention to detail and their cheerful employees make dealing with them a pleasure. They have also come to our rescue when we have had a deadline to meet.
This year they landed the cleaning contract for the Olympics village.....need I say more??
Came out at short notice, flat needed an after building work with heavy dust and debris everywhere so quite an intense clean, the cleaners didn't question what needed to be done but just got on with it. Great service!
We bought a Victorian house which hadn't been cleaned for years. It was utterly disgraceful and overwhelming, more than my mother and I could bear to tackle. One cleaning company came to quote but said the task was too much for them! However, EPCleaners provided 24 man hours of cleaning, which broke the back of it, and the team of four did a fantastic job. Afterwards we were able to move in and do the remainder of it ourselves. We thoroughly recommend this company.
The girls from EP Cleaners were great, worked really hard from the moment they arrived - wouldn't even stop for a drink. The clean was very thorough and both carpets and sofa came up really well. I was very pleased with the service and would use the company again.
I was very grateful to Deep Clean for arranging a clean so quickly, and for managing to come at a perfect time for me, even though it was at the end of the month, when there are so many other calls on their services. And I was grateful to them for sending a pair of cleaners who were so willing and cheerful. The job was a very offputting one, parts of the walls were so dilapidated that cleaning was really difficult, and many of the fixtures were so old and shabby as to be beyond making presentable. But they were quite undaunted by any of this, and achieved results I wouldn’t have thought possible. I was delighted with their efforts.
We were fortunate to have EP cleaners take care of our well used club house kitchen. Before they arrived it was an oil slick and within 6 hours it was immaculate thanks to 2 very hard working ladies.
What makes it even better, are the very competitive fees EP cleaners charge.
The 2 cleaners arrived at the time arranged and immediately got to work. They obviously had an order in which they did the cleaning and they were extremely thorough. Every nook and cranny was cleaned. There was no gossiping or slacking and when we got back it looked like a new flat. I would definitely recommend this company and will use them again myself.
The cleaners were brilliant. We needed a deep clean before moving into our new home, the house was filthy. The cleaners were prompt, worked extremely hard and the result was fantastic. Everything was shiny and clean, excellent attention to detail from every aspect. I would recommend EP cleaners to anyone!
These guys really were a pleasure to do business with - no hassle, very quick to respond (took two days notice only) and the quality of the clean was excellent. I finally have my flat back after some messy building works!
The two ladies that came and cleaned our new house for us were amazing, they cleaned the kitchen, bathroom, toilet room and shower room and they sparkle.
They needed a really big clean as the house has barely been occupied for 2 years and now it looks so different. They worked constantly barely taking a break at all. They brought everything with them that they needed too.
I would highly reccomend this company if you need some professional cleaning.
We needed a good cleaning company to tackle the rather neglected house we were moving into. The team of four cleaners arrived on time and quickly got on with job. They showed dedication to clean the kitchen and appliances, a tough job which took 3 hours alone. They also focused on two trouble rooms and transformed these so they were fully habitable.
The team them selves were friendly and nothing was too much trouble to ensure I was happy with the result. They worked the full 7 hours and I have no complaints and would recommend.
The girls from EP Cleaners worked extremely hard on our flat which had been left in an appalling condition by tenants. They were cheerful and courteous and nothing was too much trouble. To say we were pleased with the result is an understatement, I really didn't think the flat would ever look this good again. We will definitely use EP Cleaners next time.
Thank you girls!
Managed to arrange a visit at very short notice. Cleaners arrived exactly on time, clearly explained what they were going to do and completed all the work both thoroughly and efficiently. Price was very competitive and the end result is fantastic. They used a variety of methods - hoovering, scrubbing with a brush, chewing gum removal, spot treatment, steaming etc... etc.. Would definitely recommend EP Cleaners to other people!
Got cleaners to my property very quickly. The place looked really good once they were done. Very thorough. And they even refunded me for an hour as they did the clean in less time than they quoted. Highly recommended.
Weare moveing out of our rented home and it needed a good clean before we hand it back to the landlord ,
On my seach on google i came across Epcleaners .
From the first phone call to to the end of the clean veryone has been great .
I would highly recommed Epcleaners to anyone .
Great job guys thanks
I had a disastrous episode with a central heating radiator that sprayed black sludge (black iron oxide and water) all over my new stairs carpet, walls, ceiling and oak floor. In desperation I phoned EP Cleaners and had immediate reassuring advice from Eamonn over the phone and within the hour he had sent Elena who was calm, knowledgeable and immediately got to work on the badly stained stair carpet. I honestly had every expectation that none of the black charcoal-like stains would ever be removed. EP cleaners performed a miracle and three treatments later within the hour the carpet was as good as new. I would highly recommend EP cleaners. They were proffessional throughout and very reasonably priced. Superb. They saved my marriage!
So pleased with the clean. The two women were really friendly and reliable and did a fantastic job of cleaning our new house before we moved in.
It was absolutely spotless. The oven and fridge freezer looked brand new and it really helped to make it feel like it was ours. Of course we messed it straight up again during the move!
Wouldn't hesitate to use EP Cleaners again or to recommend them to others.
I was recommended this company through a local estate agent. EP Cleaners carried out a professional clean of all the carpets, kitchen and bathrooms in the property. Their attention to detail far exceeds any other cleaning company I have used. The 3 cleaners spent all day in the property and the end result was incredible. The cleaners where very trustworthy and friendly and I will be using them again.
I instructed EP Cleaners to carry out an end of tenancy clean of my property in Croydon after the tenants left it in a disgusting condition. The entire property required cleaning including the carpets which needed a professional clean. I was amazed to say the least at the job the cleaners did in the property. A team of cleaners from EP Cleaners worked extremely hard and I could not fault their work. I reclaimed the full amount of the clean against the tenancy deposit. I would absolutely use and recommend EP Cleaners again
The gentleman was on time and well mannered. He did a really good job and went beyond what was required. I cant fault the service and will have him come back.
All three members of the team worked hard all day and left the house looking great. I especially appreciated the detailed and thorough clean of the kitchen and bathrooms. And they even helped me fix my closet door! Expensive, but worth it before moving into a house and putting all my things in drawers, etc.
The team were punctual and professional. They asked intelligent questions about what was to be done. The carpets, kitchen and bathrooms were far cleaner than when we arrived. The flat looked wonderful. We wished EP Cleaners had cleaned the flat before we arrived.
EP cleaners were friendly, professional and efficient from the outset. The cleaners arrived promptly for our end of tenancy clean and I was very impressed with the results. Mould which I believed would never come off the bath and a skylight magically disappeared and the oven looked brand new! I would not hesitate to recommend them.
My husband has already written a review here, but I wanted to add a few more words to say what an incredible job EP Cleaners did of cleaning our apartment. The estate agent even commented on the cleanliness of the apartment. The whole process was handled very well. I can highly recommend EP Cleaners
Taylan Goktopal , Shortlands
I found EP Cleaners on Google. After calling around a few cleaning companies EP Cleaners where by far the most professional, they gave me advice on what the inventory company expected and even picked up the keys from another location. The team of cleaners worked very hard and the property looked transformed once they completed the clean. The inventory company that inspected the property where very impressed with the clean. The cleaners where able to get out stains that where on the carpet before I moved in, which was great. I have already recommended there cleaning services to family and friends.
EP Cleaners delivered on what they said they were going to do. The cleaners turned up on time with all their equipment and chemicals. I was amazed that they were able to clean the oven to such a high standard, is looks like new. The bathroom taps now shine and the entire property looks like a show home. The cleaners worked very hard and were very friendly when showing me round the property.
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