I ordered a Nikon d7000. I sent an email to confirm that the camera i wanted was in stock, i had a quick reply. i placed an order, received a call to confirm delivery time followed by text. on time, very good customer service and very pleased with the process from start to finish.
could not fault service provided
By far the best price and package available on the net. Delivery was delayed however I wasquickly informed by phone and offered a refund. Very helpful staff who were able to answer my technical questions. I would recommend this company and would definately deal with them again.
excellent delivery- next day. would recommend site to family and friends
The package was securely wrapped and arrived promptly when expected. It was easy to track the order, and I felt confident throughout.
The camera itself is excellent and the price and package (extended warranty) was good. I've already recommended you to a friend looking for the same camera.
this is quality service from start to finish ..
spoke to a lady on the phone, (sorry forgot your name) she talked me through my questions, then left the decision to me, as some of you know it's a mine field out there as what to buy to suit your needs, I chose the "fuji HS10". Delivery was well within the 1 hour time slot as promiced and communication second to none. Recommend to all in the market for a camera.
Because i tried to order the camera in thr early hour of the morning but the system crashed when i got to the last piece.But later that morning the company phone me to see if i still required the camera,I told them i did still want the camera and they told me it would be there the next day, Which it was and told there would a 1hour window for delivery the camera came with in the window as promised. all i can say is exellent
From the minute I browsed the website, Equipmentexpress have been superb. Product in stock, ordered one day and delivered, at a time convenient to me (within a specified hour!!), the next. Absolutely faultless. Well recommended.
Ssuperb service from start to finish. My order was placed at approx. 12:00 noon last Thursday and immediately followed up with a flurry of e-mails confirming order, despatch and delivery partner. Delivery arrived the following day at approx 13:20 which was in the alloted hour delivery slot from the courier. Product was very competitively priced.
The website was easy to use and you were told exactly what you were getting for your money, prices were very competetive when the whole package was considered.
Delivery progress was well infomed and goods arrived as promised and were packed well and received in good condition.
Certainly will be using the company again.
From the moment I ordered my camera I was impressed with the service. It was ordered on friday lunchtime and delivered at 10.45am on monday morning. I was kept informed of the progress from start to finish. Would definitely use Equipment Express again, their service is first class
Everything that equipmentexpress said they would do they did. Delivered to works address, stated timed delivery and delivered within that timeframe of one hour. Cannot fault anything at the moment Camera charging as we email.
I ordered my camera on a Sunday evening, paid a very small delivery charge, received a email to let me know it would be delivered on Tuesday which i could track and be given a time slot via text which allowed me to arrange to be at home. My item arrived within the time slot,
a very good service all round.
I paid a small delivery charge for next day delivery, and was told that I would receive an e'mail to confrim this, which I did, but the best part was that I could track the order and was given a delivery slot between 4.00pm and 6.00pm on the day of delivery, my parcel arrived at 4.10pm. The price that I paid for my camera was cheaper tham Amazon even with the delivery charge, but I thought that your delivery service could not be bettered, and I would not hesitate to buy from you again, or to recommend you highly with a five star rating.
I placed a order as the company has got a high rating, which to be honest it does deserve.
Ordered a few items, but was sent the wrong item, this was put right the next day which is what i call customer service, we all make mistakes ( i know i run a mail order company myself) its about putting them right fast.
will be using again
I ordered a Panasonic S70 camcorder from Equipment Express because it was one of four places on the net that had such low prices. When I read that they delivered next day for £2.49 it clinched it. They Emailed me back to confirm the order and gave me a tracking reference. I checked the tracking next morning at 07.00 and could see that it was in the area. An Email arrived at 08.00 stating that delivery would be between 08.30-09.00. It arrived via DCD at 08.35! Absolutely brilliant. Great co-ordinated service at a great price.
Denise found this review useful
Absolute best price I could find for the Nikon D3100 DSLR. I placed my order on the Friday evening, Monday I had an email saying this item was unfortunatley out of stock, but a delivery was expected with in the next couple of days, I was happy to wait. Tuesday I had another email saying my item had been dispatched and would be delivered Wednesday. Wednesday morning I received a text saying my item would be delivered between 2:04 & 3:04pm so I left work about 1:45 so I was home in plenty of time. 2:05pm my item was delivered! I have never experienced such amazing service before and when ordering such a high valued item over the internet there is often a little doubt in the back of your mind 'is this site legit?' especially when you've never used them before, well Equipment Express you surpassed yourselves and I would thoroughly recommend this site to anyone without hesitation. Thank you, my daughter was over the moon with her first DSLR!
I'm always wary about buying a product from a new website, but the bundled deal on offer at a cheaper price than the other usual shopping sites made me take a risk. I have to say that I would definately recommend equipment express. Delivery was superb, with updating texts to my mobile telling me when the product would arrive. Top marks.
The next day delivery was superb, told you exactly what time your parcel was being delivered so no waiting in all day. The service via emails was very imformative and kept you up to date with everything. Excellent product at a very competitive price. I would have no problems recommending this retailer to my friends.
Arrived the day they said it would with no problems 1 hour delevery slot so didnt nead to hang around, the order its self was quick and easy and no problem with a delivery to student halls.
everything arrived with it with no damage. guy on phone was very good and helpful.
The item was ordered late on a Sunday evening and arrived in Northern Ireland first thing on Tuesday morning. You can't better that for sevice. They are also contactable by telephone on a non premium line with real people available to speak to you if required. These days that is a big plus, as you can always ask for advice etc. Could not fault them on price, availability, attitude and service. I recomend them unreservedly.
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