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equipmentexpress.co.uk

Equipment Express Logo
EXCELLENT
9.8   out of 10
281 customer reviews
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This company has been ISIS accredited by IMRG

281 REVIEWS

02 September 2010

Great Service

Camera arrived the day it was promised, no complaints about the cost,although the case is in my view is on the small side.
I still have not used all the functions on the camera yet, but I'm sure everything will work normally. I am so glad I choose this firm to deal with.


Featured review of Equipment Express

  • mj
  • 5 points
  • 1 Review
16 August 2010

Beyond my imagination! You proved me wrong!

First of all sorry for my poor english as I am still learning the language.

To be very fair, I was struggling on 2 points.

1) I didnt take the website serious because to me it looked a bit unprofessional.
2) unable to pay with paypal, because of bad experiences when paying directly with the credit card I didnt want to place the order.

So the first thing I did was to find reviews about Equipment Express on the internet. I was really surprised after reading only positive reviews. After that I changed my mind and I didnt hesitate a moment and placed the order directly. The next day I received my order. Well done!!!

Free next working day delivery.
Free 3 year guarantee.
Free leather case.
Free 4GB memory card
Free mini tripod

You won't find this package anywhere else.
Definitelly 5 out of 5 !!!

Thanks for the good service!

MJ


01 September 2010

Excellent speedy service

Suddenly realised my old camera was broken and need new one for holiday. Able to choose easily from site, and was delivered on the morning of the day before I left giving me time to charge batteries etc. Excellent service


28 August 2010

Superb service quick and efficient

Order went smoothly. Delivered early the next day. Excellent service


27 August 2010

excellent service

Great communication, good delivery and great camera


25 August 2010

Delivery time could be further refined

Delivery time could be further refined ..The was the time from 8am to 5pm, so I spent all day waiting for delivery, which was 4pm.

But still I am very happy with my purchase :) Best price in internet ;)


24 August 2010

Very good

The item arrived the day after I ordered it with no problems in the ordering process


24 August 2010

good service

the camera i ordered came the day promised,it had a few flaws in it but i phoned the company and the camera was changed by delivery the next day.they were very efficient and respectful.


24 August 2010

Excellent!!!!!

Very efficient, speedy service. No problems at all. Thank you!


24 August 2010

WOW!

The ordering process was excellent, just simple clicks to get the order "rolling". Communication was very prompt and delivery was as stated, next day and arrived before lunchtime.


23 August 2010

Excellent service

Very fast delivery and the camera was exactly what I wanted and good value.


23 August 2010

A Faultless service - not easy to find these days!

I had a slight problem with ordering (due to losing my internet connection mid order). Equipment Express sorted this out for me immediately, and I received my order the very next day! A very helpful and personal service, making me feel important as a customer. Very highly recommended.


23 August 2010

Very good Customer services, products and delivery

I had never heard of Equipment Express beofre so had a look on-line for reviews which all looked good. When I called the staff were very friendly and very helpful and had a good knowledge on their cameras. The camera I was after was out of stock but they did call me as they said they would when it was back in stock. Delivery was then made on the next day. Couldn't have asked for better Customer Services. Would certainly use them again.


23 August 2010

Recommended

Excellent sales service. Staff helpful and informative when I telephoned them, a competitive price for the item ordered and delivery in approx 24hrs. Hopefully the camera will perform well over the coming years but if a problem does occur the indications are that this company will do what it can to sort it out. Recommended.


23 August 2010

Arrived Next day as promised. Excellent Fast Service.

Item was as described with geniune case. Supplied SDHC card was a Transcend branded Class 6 card, so enabled me to take HD video (I feared it may have been a class 4 as the desciption did not say either way).

The only problem I had was the box had been squashed in transit due to inadequate packaging. It was delivered in a polythene courrier bag with little to protect the camera box. This camera was purchased for a gift, so the damaged box made it look shabby and second hand. Thankfully no damage was done to the supplied camera. This is the only thing that prevented me giving five stars.

Would still highly reccomend Equipment Express on service, price and package deals.


20 August 2010

Faultless Performance

To coin a phrase (It does everything it says on the tin) Home page that is, unbeatable bundle price, first class delivery FOC, If you found this site whilst browsing go no further you have found utopia. Don't no how they do it. Last but not least clear English at the end of the phone.
Derek H


18 August 2010

Absolutely first class and I hate the word absolutely.

Although the item I purchased was a bit more expensive than advertised on other websites, Equipment Express took all the hassle out of my buying experience. The item, a camera, was bundled with case, SD cards and a tripod. I had already tried to find a case for the camera, online. Probably spent about an hour doing so. What a relief to find Equipment Express. Everything that I needed in one purchase, brilliant. Oh yes, postage was included in the price AND it arrived the NEXT day. Thanks again.


18 August 2010

Unbeatable service and value

Forget John Lewis and other high street stores. They did nothing but dismiss the online stores and refused to budge on price, even though they weren't close. They need to wake up and recognise the power of the internet. Equipment Express was the cheapest and the service was fantastic! I had a call the next working day to confirm I would be home for delivery. I said I wasn't, but they were flexible and moved the day to the next. Recommended fully!


18 August 2010

Great service

Good prices, products were delivered the next day - very reliable and great service.


17 August 2010

Great price and speedy delivery

Cheapest price on the internet, 2 year guarantee and goods arrived free of charge by special delivery as promised. Very pleased indeed.


17 August 2010

Quick delivery & value for money

Lots of extras included in price & free delivery


16 August 2010

Excellent service

Goods provided as stated and good value.


16 August 2010

Great communication, fast delivery and no messing about. Thankyou

Best price I found on the Fuji S200exr + extras. Fantastic service. Keep up this sort of service & you won't be short of customers!!!!


16 August 2010

Speedy & Great Value!

After being let down by another supplier, I found the bundle for the FF 200exr with case, memory card and mini-tripod on equipmentexpress.co.uk I ordered at 2:45pm and was amazed to receive the delivery at 9am the following morning- on Free Delivery!
Thrilled with the camera, service and price paid!


16 August 2010

***** Quality Service

Great price & excellent service, did exactly what it said on the tin. Recommended


13 August 2010

Excellent product at a competitive price

The camera was excellent value and was exactly as described. The delivery was a day late, but it did not cause a problem.


12 August 2010

Great service

Made a order on a Saturday afternoon. Got emails back promptly advising that I should receive the goods on Tuesday and also confirming despatch. Bundle arrived on Tuesday with everything intact. Price was very competitive.




10 August 2010

EXCELLENT SERVICE

Very impressed with service.


08 August 2010

Excellent service and product

No problems using this service, had to contact customer services and my requests were dealt with effectively and emails sent appropriately, would defo use again.


08 August 2010

Excellent service thank you ; )

I have had no problems with this service.

The package arrived next day as promised, well packed with no damage.

Due to the effortless transaction and great service I have had no need to use the customer services other than the standard emails keeping me informed as to the progress of my transaction, but if they are anything like the rest of the service they will be great too.

I wouldn't hesitate to recommend them to friends or family if the chance should arise.

Many thanks

,,
U





07 August 2010

Excellent price for my bundled camera and express next day delivery included

Other companies should be afraid of equipmentexpress's excellent service. This IS how it should be done! I ordered a camera at about 10am one day and it was confirmed within about 2 hours that it would be dispatched same day and it was delivered by midday the next day. Beat that! Thanks equipmentexpress, highly recommended.


06 August 2010

outstanding

price and brand name and quality quick service.


06 August 2010

excellent

first class service and excellent value thanks


06 August 2010

EXCELLENT SERVICE AT THE RIGHT PRICE

EXCELLENT SERVICE FROM THIS COMPANY, MY FUJIFILM HS10 ARRIVED THE FOLLOWING DAY, WELL PACKED. WELL DONE EQUIPMENTEXPRESS, KEEP THE GOOD SERVICE GOING.


02 August 2010

Faultless

I was concerned as, with freebies and free postage, this worked out as by far the cheapest price in the UK for my Pentax kit. I needn't have been, though. Placed order Friday afternoon, arrived following Monday at 11:20 am. All items present, plus a small tripod which I didn't realise was included! The only thing I can't test (and hope I don't have to) is the extended three-year warranty, but, if the present service is anything to go by, I needn't worry.


31 July 2010

Service & Competition

Easy to use site, excellent follow up with order confirmation and delivery, and highly competitive.


29 July 2010

Excellent

E mailed me with an alternative colour camera which was acceptable and still dispatched on time.


26 July 2010

First Class

Superb communicaton and service keeping me informed all the way


26 July 2010

Excellant Service

After trawling through many other sites equipmentexpress provided best deal and customer ratings. Lived up to the reviews , camera arrived on time as quoted.My son loves it !


23 July 2010

Customer care + service second to none

I was contacted immediately to let me know that item was not in stock. Alternatives were discussed and order was delivered promptly. Very pleased withservice. Highly recommend this company


22 July 2010

stellar

the item came on time and on the day promised.everything was included that was promised magnificent.


22 July 2010

Excellent service

Very quick service, no hassle. Quick delivery.


22 July 2010

Excellent service

Ordered camera on Sunday afternoon, parcel arrived 9.15am on Tuesday. would highly recommend this company.


22 July 2010

Excellent

My Canon Ixus 130 was delivered very quickly. Excellent communication. Could not match the price together with extras anywhere else. Would thoroughly recommend.


20 July 2010

Exelent

I bougnt panasonic camera, verry satisfied with the price and the gift I get with the camera. Camera delivered to me next day. I definitely recommend them


18 July 2010

First Rate Service

Camera delivered the next day as promised. Very satisfied with package price( camera, case, tripod and Mamory cards ). Would recommend without hesitation.


18 July 2010

Would recommend with no hesitation

The order was delivered the following day as promised and the package ( digital camera and accessories ) was the best of all the offers available


17 July 2010

pentax k x slr

fast well informed transaction a real pleasure to do business


16 July 2010

Excellent Service

Customer service was excellent. I had a problem with my memory card and it was replaced free of charge, within a couple of days. Delivery was as requested. I'm very happy with my purchase.


16 July 2010

Outstanding Service

The item I wanted wasnt in stock and true to their word the company rang me when more were in stock. My purchase arrive on the promised day and I was able to have it shipped to another address. Would recommend and use this site again.


16 July 2010

colour change

My order for a Panasonic G2 camera in red was quick and professional.As they had not a camera in red they phoned me and sent an email to let me know,I then sent an email asking them to send any colour they had .Which they did and it arrived two days later.

Thank you


16 July 2010

couldn't be better

Excellent service, great product and fast delivery. Many thanks.


15 July 2010

Digital Camera

The item ordered was not available in my chosen colour. I was immediately telephoned and e-mailed and given a number of options. I changed the colour and the item was delivered the next day. Excellent service.


15 July 2010

excellent company to deal with

you can buy the camera a little cheaper online but you will not get the 3 yea
warranty and service they provide.


13 July 2010

fantastic

its easy, i looked on the net found the shop shopping basket filled, paid for it two days later at my house, JOB DONE fantastic service and a great price i will be back


12 July 2010

Excellent and Prompt

Following some price comparisons I chose Equipment Express and was delighted at the package I bought and the promptness of delivery (arrived next day - in time for my holiday as I'd hoped!). Suitable packaging and accurate, complete order - absolutely no complaints. I'd use them again and no reservation in recommending to others to use them.


06 July 2010

excellent

excellent service, fast delivery, impressed with the nikon coolpix3000


06 July 2010

Extremely satisfied

I had a query re. included card being 4gb. on web site and 8gb. on kelkoo
upon telephoning the company I was told kelkoo was an error but they would honour it and include the 8gb.
but the gentleman explained they were out of stock till the following week, I said no problem as I was not in a hurry and would place an order on line.
This I did and received a call from Denise confirming availability the following week.
I then received an email the following day telling me my camera had been despatched.

I am more than happy with the EXCELLENT service provided and would be happy to reccommend Equipmentexpress to all.

Thanks again Denise and Matt.


05 July 2010

Great Service and delivery

Couldnt fault the service and the next day delivery.


03 July 2010

no hassels

Really fast delivery easy to use web site no hassels would happily use you again thank you


02 July 2010

5 star no problems recomending

very good price, super fast delivery and product is what it states, very happy!


02 July 2010

Very good website and general service

Arrived promptly in line with the email received very pleased with the service.


01 July 2010

5 stars

Excellent service, rapid next day delivery. Would recomment equipment express to anyone.


30 June 2010

What it says on the tin

Orderd on a weekend and the camera i bought was with me by wednesday, despite it being out of stock on the monday.
Maureen in the office called to keep me updated on stock level.
So next time i,m ordering anything i know where i,m going first.


28 June 2010

5 STAR SERVICE

I have rated this Company 5 star as it was easy to use the website and we received excellent service. Our product arrived very quickly with no problems whatsoever. I would definitely buy from them again.


28 June 2010

Excellent service and communications

Good website, good price, arrived after one working day, well packed and communications all along were excellent. This company are obviously out to conquer the market and if they keep up these standards after sales, they will do it. Good luck from F Weston.


27 June 2010

Easy and fussfree ordering and delivery! well done

Placed my order on a Saturday it arrived Tuesday lunchtime, the order was correct and I am very pleased with the camera I ordered and the service I received from Equipment express, including some freebies!
I would definitely use this company again in the future, and would like to pass on my thanks to them for making the whole process easy and fussfree.


25 June 2010

excellent 5 star

Prices are good but not the absolute cheapest however its the after sales service I have found to be the clincher. when things go wrong this crew were VERY responsive this is my third buy. you can get cheaper with a longer warranty but will it be honoured. beware.


25 June 2010

Absolutely brilliant

I can't fault the service I received - the price of the camera was great, the chap I spoke to on the phone was lovely and it arrived the next day as promised. I wish all internet pruchases went as smoothly! I'll definitely recommend this site to friends and use it again myself.


24 June 2010

Excellent Company

Web extremely simple to use very competitive price with the advantage of 4 years free warranty on the camera I purchased. Had a slight delay on delivery through no fault of Equipment Express which they chased up instantly. staff were very polite and courteous. extremely pleased with their service.


24 June 2010

First Rate

An excellent service that worked seamlessly giving clear information, quick order confirmation and delivery as promised. What more does anyone need?


24 June 2010

Excellent

First class service. Although a small part of the order was omitted, after a short phone call the part was sent out very quickly. I will certainely do business with this company again


21 June 2010

5 Star Company, 5 Star Customer Service and 5 Star Prices

Excellent customer service, and great prices. I would recommend Equipment Express to anyone and everyone. The best internet shopping experience I've ever had.


13 June 2010

First Class Service

The best priced package for my casio H15 digital camera and and free extras & warrrenty 3yrs good website and very quick delivery. Entirely satisfied with quality and service provided.


09 June 2010

Excellent all-round

Excellent service. I would certainly use Equipment Express again


08 June 2010

very good service

very pleased with service given .kept me informed all the time


07 June 2010

New Camcorder

I found the company through Kelkoo, the product was very competitive in terms of pricing and I was advised very quickly of the day of delivery, when it had been dispatched and my camcorder arrived on time as promised.


07 June 2010

Definitely one to recommend

This is the first time that I have used this site and would definitely use it again when I require any of their products. A computer generated acknowledgement of my order was received immediately followed by a personal message from the site informing me of the courier company being used and confirming that I should receive the item the following day, which I did.


05 June 2010

Excellent service

Very pleased with my camera, which arrived day after it was ordered. Excellent service and extremely quick delivery. Would certainly recommned equipment express to friends.


04 June 2010

Excellent service

I was very pleased with my recent purchase - Canon HSF21. I found the staff at Equipment Express to be very helpful and the camcorder was with me the following day. I would certainly recommend this company to my friends - first class!


04 June 2010

Brilliant Service!

The item ordered arrived promptly the next day, well packaged and complete with all the accessories as described in the advertisement.
A couple of queries by e-mail and telephone beforehand, concerning product details and availability, were answered quickly and efficiently by staff.
Will definitely use Equipment Express again.


02 June 2010

Ideal product and prompt delivery

The product I wanted at a very reasonable package deal.


02 June 2010

A very friendly, efficient company that i highly recommend

After comparing every offer i could find equipmentexpress was the best, so i emailed them to see if the item was in stock, they replied straight away, i ordered the product before 3pm and recieved it 8am the following morning, they then called me to tell me i had missed out on a cash back offer with the manufacturer, so with no benefitt for themselves they made a new reciept and posted it to me so i could claim the cash back! I doubt that there are many companies out there that would do this, i have already passed their address on to a couple of friends of mine and will use them again myself without any hesitation


02 June 2010

Super Stars

The item that I ordered arrived the next day as promised.
Payment was easy and site easy to use.
The company rang me to tell me that the colour of the item I wanted had not been delivered to them, so being informed of this straight away was excellent as I was able to make another choice straight away without any hassle.
I was very pleased with the customer service provided.
Overall I am extremely pleased with everything.
Thank you :)


01 June 2010

Excellent

My order was acknowledged immediately and I was told that it would be sent the next working day. The next day I was told that it had been sent and it arrived the following day. The item was extremely well wrapped. I am very pleased with the item itself - it is exactly as described. I could not be happier with the service which I received or the item itself. Thoroughly recommended.


31 May 2010

Camera Order

Easy to order, great price and very quickly delivered. I have no complaints and would happliy use Equipmentexpress again.


31 May 2010

excellent

Very pleased with the service and speed of delivery. Also I emailed them a question before my purchase which they answered quickly. Only disappointment was the free battery charger as one of the batteries/terminals was rsuty where a battery had leaked. I have contacted Equipment Express about a replacement today and trust that they will send me another one. That aside, I am very please with my Fujifil finepix S1800


29 May 2010

1st class service

Although they did not have my 1st colour choice of camera in stock (but this was down to Casio by the sounds of it) they did contact me immediately to inform me of this. They did however have the camera in black in stock which I did like anyway and posted it to me to arrive the next morning at my place of work by 9.30am! Not to mention the extra years warranty, mini tripod, 8gb card and really nice Lowpro leather case which is perfectly matched to the size of the camera. Along with a bonus of £40 cashback from Casio a very pleasent satisfying and impressive 1st order from this company. Would definately recommend and will certanly be using again in the future if needed.


28 May 2010

Excellent Customer Service

When the exact combination of camera and lens wasn't in stock, they contacted me immediately and ensured that I was happy with an alternative offer. Camera arrived promptly after that had been agreed. I am happy with my purchase and would recommend the site to others.


28 May 2010

Excellent prompt service

I was unable to receive next day delivery so I emailed equipment-express to delay delivery by a day. They replied promptly to indicate the courier would deliver when I needed it. Very helpful and product delivered on time...would use again...many thanks


26 May 2010

Great Service

The camera arrived promply and the customer service was excellent. I'm very happy with my purchase


25 May 2010

Great Service!

Rang Wednesday morning to check stock of a Pentax k-7 which was confirmed, was told at the time if I ordered through the website they would look out for my order. Placed order at 10am and received shipping notification by 10:30am. Camera came the next day as predicted and a week on I'm very happy with my purchase.


25 May 2010

excellent service thanks

Excellent service. My camera arrive the day after I had ordered it. The packaging was substantial and I am very happy with my purchase. I will certainly recommend your company to others.


25 May 2010

Excellent Service

Everything they promised they delivered. Web site v.good, customer services v.good, product and packing v.good, courier service first class, value for money excellent. Would certainly recommend to a friend.


23 May 2010

thanks for my camera

I recently bought a camera of you and everything was brilliant,keep up the good work. The only miner complaint i have is when the package came me and my wife where at work and to collect it would mean me travelling to durham and it was a bank holiday so i had to wait until the tuesday, when i tried to phone the delivery company it was a high rate phone number and an answer machine. thank you for my excellently priced and really good camera.


21 May 2010

Efficient and speedy

The product description was accurate and concise. The options packages were excellent and very good value. Delivery was prompt, and staff were very helpful. What more could you ask.


17 May 2010

swift and problem free!

Shipping to my work address was no problem, a quick and friendly chat with staff....... The goods were delivered the very next day, in good time, well packaged and as good as described online.

A satisfying shopping experience as good as the shops! better actually, as I reckon I saved £30 compared to the argos price, and got it the next day!


17 May 2010

Lenny U.K

the item came next day ,Thay were very very helpful ,Would recommend the company to others


16 May 2010

What service

Excellent service, the camera ordered was delivered promptly and when I spoke with customer services they were very very helpful. Top class services.


16 May 2010

Excellent service

The item arrived very quickly and was exactly as advertised.This is my first experience with this company and on the basis of the service received,I would recommend using them.


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12 September 2007

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03 June 2007

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RATING DISTRIBUTION

this company has reviews from:

trustpilot users (182 Reviews)
idealo.co.uk (2 Reviews)
kelkoo.co.uk (97 Reviews)

Equipment Express Support

About this company

Discount digital cameras from Canon, Fuji, Olympus, Minolta, Nikon, Sony, Kodak, JVC, Panasonic, Pentax, Ricoh - additional to digital cameras are video camcorders, compact cameras, SLRs and scanners, digital photography by Internet mail order in the UK

Contact information

Write to sales@equipmentexpress.co.uk
Call on 01744 27200
We live here 29 Claughton Street
WA10 1SA St Helens, Merseyside
United Kingdom
accessories · camcorders · digital cameras · photography · video
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