Overall the buying experience was good but I did hav a 10% discount code which was accepted at checkout but then when I paid with Paypal the discount vanished. Did finally receive the discount in the form of a partial refund but only after I sent a message and got deferred to somebody else.
Above expectations, exactly what we wanted at the pice we wanted to pay
I bought the land army costume and it was delivered extremely promptly, although I had lkeft my ordering a bit late. My only negative comment is that the t shirt that came with the costume was very short, more like a crop top, and I had to wear something else under it so I didn't get a chill in my back
Had reservations about ordering an outfit online incase it didn't fit or arrive in time as I had left it til the last minute but I needn't have worried. I received my outfit within 2 days and it fit really well and was of good quality to say it was fancy dress. For just under 20 quid I got a top, skirt, arm thingies and frilly knickers and was really impressed.
Thank you very much :)
Costume arrived when advised however on opening I noticed that the seam had pulled apart above the base of the zip. I immediately phoned the customer service department & they apologised & sent an e-mail detailing the instructions for returning the item. In due course they refunded me in full including the return postage I had to pay as it was a faulty item.
Disappointed we couldn't keep the costume & now it is out of stock, but pleased at how they dealt with the matter. Based on this I would buy from them again.
We ordered the 4 pack of teletubbies outfits for my son & his friends for their school leavers party. Would definitely use Escapade again and have recommended them to friends. The outits were delivered on time.
I live in the Channel Islands and it always takes a good while for any deliveries ordered off the internet to arrive, however, when ordering my husbands fancy dress on the Tuesday lunchtime, by 9am the very next morning the parcel was sitting on my desk at work. I was so impressed and i will be ordering all of my fancy dress from Escapade from now.
With our Dumb and Dumber outfits on we got more attention than Brad and Angelina, the laughter all evening as we toured the pubs and clubs helped create a fantastic atmosphere. Definitely NOT to be worn if you want to be a wall flower !
I found the website easy to use, all options were available and delivery was on time and I was kept up to date via email.
I bought the harley quinn costume from arkham city. I loved it, but when you see it closely it's sewn incorrectly in quite a few places with loose threads and bit of fabric that should have been tucked in before being sewn. The trousers dont match the top and the only reason it doesn't bother me enough to return it is that the insider side of the gloves matches the trousers. I really like the costume but wouldn't pay that much for it again. maybe 30 but having the option I again i wouldnt have spent 56 odd on it. only if it included shoes as well. But over all i'm happy with it after i fixed the miss-sewn bits.
I wanted to dress as a female Harry potter for my 25th birthday and this was the ONLY website I could find the costume! Also got my partner's buzz lightyear costume and its great quality! Such a wide range of costumes and accessories. Have advised all my friends to buy their costumes from escapade also :) the costumes arrived within 3 days and they were exactly what was described on the site! Fantastic service! Thanks escapade :)
Needed a Cat In The Hat costume for my daughter with only a week's notice. This was the only website that had anything reasonably priced, although I had no option but to pay for expensive next day delivery to ensure it arrived in time (which it did!). Thank you Escapade for helping out in an emergency!
Superman and Supergirl tshirts were great quality and were a great success! We will wear them again!
Personal service from the Escapade team was terrific. Sent one item back (only because I chose to wear the Supergirl tshirt) and my refund was very speedily processed.
Am a very happy customer and will definitely order again next time I need a costume!
We ordered the "Wilson" outfit, a Chuggington character. The delivery was quick and the item was as described when it arrived, we were really happy. The only problem was that the outfit was huge! The size guide said fits 1-2 years, we brought it for my sons 1st birthday and he is not small, he is already in 12-18 month clothes, however I did have to make quite a few adjustments on the outfit in order for him to wear it on his birthday. He looked fab though and it was great fun.
Delivery was very quick and efficient, kept me informed throughout the whole delivery and was able to track it if i needed.
Costume was also a great fit and ideal for the Famous Film Stars party I was attending!
I ordered a gladiator costume and roman sandals for the Aalborg Karneval 2013, after a long time speculating due to their broad selection. It arrived 5 days later (I live in Denmark), as promised, but unfortunately, the sword had a broken shaft. I emailed escapade.co.uk who immidiately sent a new one for free and excused the broken item. Very fast, professional and friendly service.
Brilliant outfit, only complaint is that the hat was too big and fell over face so I put a safety pin on the back of it, I put on the most fantastic make-up and the look was AMAZING.
Ordered last min and got next day delivery. Came on the morning which was great as the party was on the night and it gave me time to try it on then go and get accessorise. Good quality outfit but a little over priced. Had a great night and everyone loved the outfit. Would certainly recommend to a friend. :) xx
The service I received was good and the item is great. Only problem I had is that there was no medium size in the costume and i kept on checking back for a month. I have had to order the large size and get it altered.
Leveringen kom den dag, jeg havde fået bestemt fra starten. Jeg kunne rigtig godt lide, at man også kunne vælge om man ville have det tidligere. Indholdet er i perfekt stand, og jeg kan rigtig godt lide, at det er pakket så godt ind.
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