When ordering the kit the service was fantastic but when i email for advice i don't often get a reply but when i do they dont answer half my questions :( I agreed to do the course online as i was assured i would have full contact with a tutor. The dvd is also VERY outdated! she doesn't explain the maintenance nail...and i thought for the money paid a bit more would of been offered, eg pink and white acrylic. very disappointed
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