The course materials are good and arrived in super quick time!! The customer service when ordering my course materials was excellent, really nice and friendly service with no hassle at all. My only gripe is that I emailed to have some help sheets sent to me (which I know are available) and I've never had a response. I feel a bit let down at this, it was only a very small request and my first encounter after my registration as a student. has not been completed.
Hello Paula, Thank you for taking time to write a review for us and thank you for enrolling in a diploma course with Essential Nails. I am sorry to hear that you did not receive a response to your email,as a company we pride ourselves on our customer service, so I am disappointed we did not perform well on this for you.Please accept my apologies on behalf of Essential Nails. I have arranged for Sarah our student support coach to email you directly and deal with your request straight away. I hope you enjoy your course and please do contact me if you need any further help. Jax