Never had any problems. Always proactive and love the payment plan option. Just a shame they are still out of 'nutmeg' gelax!!
Having decided to change my career I looked for a course that would allow me to train whilst retaining my current job. Essential nails not only provided the complete package but also excellent telephone support. I am almost at the end of the course and have enjoyed every minute,watching my progress and technique develop on the progress cards. The telephone support is friendly and sorted the question I had in seconds (no pushing from one place to another) I have completed the tasks at my own pace, in my own time and am now looking forward to finishing and making my friends nails look beautiful, as well as starting my own business
My item said that it was going to be shipped the day of my order for next day delivery but didn't get shipped until the following day. Products are good but I think the colour range on the gelax needs to increase
No problems, no complications and everything correct. Adding that my order came to Norway within 3 days! For only £3 (something) That is absolutely amazing. Hence me ordering again and again :)
I shall even be enrolling in a course next year.
Ordering my course with essential nails was easy and simple. I spoke to a very friendly lady, and she wasn't pushy and made me feel relaxed and comfortable making my choice in courses. All the equipment is fantastic, and the course is easy to understand and use. Would highly recommend, and will come to essential nails for any other training courses I need.
In fact that I am full time worker and dont have time to go on class to have Gel nail skills- I searched online- what would be best for me- and fount Essential Nails! I am fully satisfied with courses and now working/ training as much as I can with joy and no time limits or rush!
If you are in doubt- if this is worth it- I can say- it is! You will know all you have to- so you can be good nail master and even more!
In nearly five years, Essential Nails have never let me down. Items are always as described/pictured, prices are fantastic and I know I will always receive my order quickly. Their customer services is second to none, extremely helpful and friendly. I am a customer for life.
Well this is week 1. All my equipment and study material arrived within 2 days. Well boxed. Everything is clear and legible. The dvd is great. Ive worked on nail trainer trainer all week. It is excellent. Its definitely an art.
The course materials are good and arrived in super quick time!! The customer service when ordering my course materials was excellent, really nice and friendly service with no hassle at all.
My only gripe is that I emailed to have some help sheets sent to me (which I know are available) and I've never had a response. I feel a bit let down at this, it was only a very small request and my first encounter after my registration as a student. has not been completed.
Laura Carr found this review useful
When I first set up the course it was a Monday morning by Tuesday evening all my course work and equipment arrived and I live in Ireland I couldn't believe it! . Setting up was simple and staff were so helpful and excited about their product which in turn made me Eager to begin! So helpful and convient with their call back service . i cannot believe how simple but informative between the book and DVD is makes it easier watching DVD and book and then putting it into practice . I genuinely cannot fault one thing on this company and it really is the rolls royce of home learning courses i will defo recommend this to anyone interested in nail dimploma. 110% v. Happy customer
I am glad for so many reasons I picked this course, for the time I can work around my children, I don't have to sit a test feel pressured when your sat in a room someone watching as if your guilty of some thing, I do my test papers when I feel I know the answer with out having to use my book for it so I know it has sunk in, the nail trainer hand is easy to use for all the reason it says in the book you only have to worry about what your doing and not keeping the client happy at the same time till your ready for that,
I had been having problems with the website and the discount offer ending, i called customer services next day who took my order and still gave me the discount, my goods arrived within 2 days which i was not expecting as i live in NI! will def use again
Thanks essential nails
Im really pleased with the service provided by essential nails, next day delivery of kit and the course contents which includes everything needed to complete the courses to a high level and be successful in getting good results and becoming a qualified nail technician. The dvd and handbook are easy to understand and I like that I can work at my own pace without time restriction which helps me fit it in around work and my social life. I only wish that I had done the course years ago as it is perfect for me and my life.
These courses are great if you don't have time to go to college as you can do everything in your own time. The nail trainer is good and you do get a lot of equipment in the box. However, the dvd is very outdated (prepare yourself for big hair) and they only teach you the very basics. By that I mean, a simple pink overlay. In the acrylic course, they only teach you natural tips, there is nothing about French tips. I appreciate that you can't learn everything but if they included the information in the book then you could choose whether to study it or not. The re-usuable forms as useless and you can only sculpt a square nail and then file it down. There is nothing about glitter tips, mixing your own powders or stiletto nails. The book doesn't even cover all the different nail shapes just square, sqoval or oval. It is a good starting point but I wouldn't dare call myself an 'acrylic nail technician'. I've had to watch alot of you tube videos to get the information I need. It seems all the extra information is covered in other courses that you have to pay more for.
I did order the maintenance course (which I paid extra for) and that is very good in terms of content and information. However, you have to complete 20 maintenance nails and you only get 20 nails in the box. There is no room for error or extra practice! On my first nail I accidentally caught the cuticle but I'm going to have to send it in as I have no others. You can order them but it costs £9.99 + p&p for another 20.
The staff are great though and very helpful - I can't fault that!
Laura Carr found this review useful
Essential nails I've found have a wide spectrum of prices, but the quality is consistent and evident in every product I have bought so far. Their website is easy to navigate and the customer service is outstanding. What is very pleasing to an impatient shopper like me is the delivery, order before a specific time and it comes the next day. What more could a girl want!
Love the essential nail website. If you want to know anything about the products someone is always there to help. Fantastic service, any problems I may have are always solved quickly. Love all the products everything I have used is of very high standard. Wouldn't go anywhere else for my nail products. X
As above excellent quality & service
When ordering the kit the service was fantastic but when i email for advice i don't often get a reply but when i do they dont answer half my questions :(
I agreed to do the course online as i was assured i would have full contact with a tutor.
The dvd is also VERY outdated! she doesn't explain the maintenance nail...and i thought for the money paid a bit more would of been offered, eg pink and white acrylic. very disappointed
I think essential nails is a great company, I requested a brochure and the next day I had received it in the post. After reading through the courses available I knew what I wanted to do and ordered the courses and had delivery next day. Such an excellent standard. Why highly recommend essentialnails.com to anyone wanting to do nail courses.
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