Euro Car Parts reviews

Euro Car Parts reviews

Good
8.6
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
685 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Helpful eventually

Order number 736900

It took a while but we have at last arranged a return of goods and refund. Thanks to Daniel for his help.

Philip
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent.

Excellent customer Service!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Amazing Service

Got a great deal in the sale! Ordered parts on a free delivery service arrived within two days! Best place for parts, good value for money, friendly service and competitive. What more can you want.. I would recommend you order with Euro Car Parts. Thanks A lot Guys!!
Euro Car Parts Limited

Reply from Euro Car Parts Limited

Hi Jack, thanks very much for your kind words.

Sales Director - Euro Car Parts
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

A small problem with the order, Customer Service Manager resolved the issue

Ordered Castrol Edge 0W-30 synthetic oil from Euro Car Parts website and have received it but it didn't have my car's specs as I expected. Exchanged a lot of emails with Customer Service and we all agreed the fault is mutual.

Then Mrs Faridah Jivani who is a Customer Service Manager contacted me personally and after a friendly and pleasant chat resolved the issue. Thank you very much one more time!
Euro Car Parts Limited

Reply from Euro Car Parts Limited

Hi, Our Customer Service Manager is trying to call you now with a solution.

Having checked our Website and the Castrol Website, neither recommend Castrol Edge 0W-30 Oil for 2008 1.7 CDTI Vauxhall Astra Diesel.

The actual recommended oil according to Castrol is 'Castrol Edge 5W-40' as shown in the link below:

http://www.castrol.com/castrol/sectionbodycopy.do?categoryId=9024084&contentId=7073092
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great site, top service

Service was outstanding, they couldn't have been more helpful. Very impressed.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

2 Full Size Kayaks

Purchased roof bars. Item delivered after 2 working days as stated on the delivery type I had requested.

Item fits the make and model of car which the on line search page had selected item bought to carry two full size kayaks which it does.

Strong and sturdy item which is easy to fit. 3 sets of different size bolts were included with the kit to cover all models of car, this was fortunate as my car required 3 long bolts and a short one.

There is some wind noise which I would expect but not unbearably so. Well satisfied with cost and quality of this item and Euro Car Parts will continue to be my first choice...
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Poor website well versed customer rep

Ordered a starter motor for my car using website. Used my reg to find product details of which three appeared showing they were compatible with my year of car, all the part info for the three read the same. Best value product ordered which when delivered was not compatible. Rung customer services who informed me they had sent what I ordered and if it was wrong it was my mistake , this puzzles me as after inputting my reg I presumed the products displayed would fit. So beware when using website that just because you type in your reg the parts still may not fit . Would not refund my next day delivery as my fault and for a product refund I had to go to my local euro branch (15 miles away) . Customer service rep well versed in reiterating it was my fault. would not, use again or recommend.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

On line Ordering Made Simple

The on line order system is simple, straightforward and quick. The same is to be said for the search pages to find the parts required to order.

Free delivery promise was 3 to 4 days and I received the item ordered in less than 24 hours. And the best bit? the price - lovely stuff.

I always search the net looking for good deals but since I found Euro Parts about 2 years ago I have not found prices lower than they offer as a norm and some of their special deals are astounding.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Been Using them for Years..

I have been using Euro Car Parts for a few years now, and only the last couple of years started to use the website.

I find the website great for ordering stuff in the evening when I have time to plan ahead a couple of days, but other than that I use the shop which is just down the road.

Euro car parts shops are springing up all over the place, which makes competitively priced car parts accessible to trade and public alike! Great company with unbeatable prices on 99% of the stuff that I need!

Euro Car Parts have most of the products available to take away then and there, but if you need something a bit obscure they will have it by the next day!

Great shop :-)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

deals on wheels!!! highly recommended guys

i went to euro car parts to find parts for my car at a reasonable price and of good qualitiy and thanks to Dan he did just that, i got a cracking deal for the parts i wanted. i would like to thank Dan and his team for there excellent service and reliablitiy
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

great company, great parts!!!

I am a self employed plumbing and heating engineer and i own my own company with a fleet of 10 vans. I have just recently changed to euro car parts and am very happy with the level of service. Daniel at the wembley branch done me a very good deal on some new service kits for my vans. and it is safe to say i will be using euro car parts in the near future.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Never Use Anyone Else

Website is clear and easy to use. By entering my vehicle reg number it was able to accurately identify my parts. Ordered some Bosch Windscreen Wipers, and they arrived within 3 days, were the correct ones for the vehicle and a huge upgrade on what I had already.

Goodness knows what BWM fit, but they can't be Bosch...

Before I go, the 25% voucher code I had made the purchase cost effective compared to Halfords and other online retailers.

I'm about to order some headlight bulbs now. This car maintenance thing is easy...

Girl Power... :)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

The Best Parts Supplier

I have been using Euro Car Parts for over 10 years now, and can honestly say that their service is the best in London.

I have 3 garages and an MOT centre in Harrow and Southall, and their delivery service to all my sites is guaranteed within 30 minutes. If they miss that delivery time by even 5 minutes, I get £5 back..

I have looked forward to getting my £5, but they have not missed the 30 minutes once.

One other thing I want to say is that Kevin at the Harrow branch has got to be the best Manager you have. Twice now he has dropped peats off at my house after 7:00pm somI had them with me for first thing the following day.

Their product range cannot be beaten, and trust me I have tried all the competitors and none of them come close...

You have done me proud guys, thank you and please keep up the good work.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Overall a good experience.

There were a few bumps in the road initially, but Eurocarparts were attentive and solved the problem quickly.

I am happy to continue to shop with them as they are convenient, have actual local shops I can go to, have a great selection, and good prices. The sales are also quite nice!

Thanks!

Sciamo
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

You Cannot Go Wrong

I have been using Euro Car Parts for a number of years now, and can honestly say I can find no fault with them.

Their website is easy to navigate and use, and every time I have opted to collect my parts in store, the staff have always been pleasant, knowledgable and eager to please.

I would advise anyone wishing to work on their own vehicle to purchase the parts from Euro Car Parts.

Fantastic service quality parts, amazing prices! YOU CANNOT GO WRONG!!!!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Redemption - well done Eurocarparts

Having written an adverse review about my recent experience of Eurocarparts, I have been contacted by phone. Apparently they have had courier problems and are changing to UPS shortly - which they reckon will prevent the delays that I suffered. They also came good and are refunding my order cost in full so I won't be out of pocket.
On the basis of my recent conversation and the forthcoming courier change I am happy to reassess my previous evaluation and recommend the firm.
Euro Car Parts Limited

Reply from Euro Car Parts Limited

Hi Dave, thanks for the update, and once again please accept my apologies. I can assure you we will do much better next time.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Good Quality Car Parts and Excellent Service!!!

I have used Euro Car parts for almost 3-4 times now and I have to say that I wont go anywhere else now. I always look around the internet to find car parts but surely Euro Car Parts has all the parts and at very good prices as well.

The ease of using the website is great, all I have to do is put in registration number and search for the part I need. The parts are cheap as well as being of good quality and the customer service is second to none. Also i have always ordered the parts on a standard delivery and the parts have turned up just within 2-3 days itself, hence no complains with the delivery as well. I have recommended them to everyone I know and I will always do that too.

Overall a great experience!!! :D
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

A really helpful and efficient company

I was recently looking for some brake disc for my car and was advised on the website that there were several options for the disc i required so i rang Euro car parts and spoke to Kari who promptly emailed me the all the information of the disc and also took my order over the phone and the part was with me by lunchtime the next day.Could not ask for a better service and will be using EURO CAR PARTS again & again
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

The leader of car parts and the servent of the customer!

My brother order rear pads and not front pads for my car. They arrived so quickly but I did not realise until 2 weeks after they arrived and had my car booked in the garage for the next day!
Now online returns can be the most annoying thing in the world with having to arrange to send the stuff back and get the new ones sent...costing me so much money..but not with good old euros! called them up, they gave me a returns number so I could pop to the branch and exchange them even after having them for 2 weeks!
The guy on the phone (Mark) said because of the trouble I was in he would match the price of the rear ones to be the same as the front ones! (it was only a 5er BUT STILL!) He told me he had reserved the stock and gave me a reservation number then off I went. When I got there the staff were so kind and helpful with everything and I was in and out in 10 minutes.
Best £20 I ever spent in my life! Will be spending a lot more in the future! Thanks EURO'S!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

EURO STAR PARTS!!!

Quality parts? At the cheapest prices? I thought it wasn't possible either until I came across these guys! Just when I thought it couldn't get better I also got a FREE MAINTENANCE SPRAY 600ML!! At least the Mrs is happy now the door doesn't squeak behind her every time she closes it. Hands down the best lot going. Keep it up lads! Pada pa pa paaaa... I'M LOVING IT! :) :)

Euro Car Parts Details

FAST FREE DELIVERY

FREE UK delivery on all Orders.

MASSIVE STOCKS IN THE UK

We have more than 7 Million Parts in Stock

About Euro Car Parts

Buy Online today, through Click and Collect, In store or by Phone. Over 130 Branches Nationwide – FREE UK Delivery.

Visit Euro Car Parts

Contact information

Call us on: 0203 474 0500
We live here: Fulton Road
HA9 0TF Wembley
United Kingdom

Category

Euro Car Parts is ranked 28 out of 41 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.