The ball-bearing drawer slides appear to function as described on the web site, However, better drawings of the fixing positions would be a great addition.
The screws described as pan head (shown as countersunk head) were unfortunately actually countersunk head - not so good when not going into a thin metal plain hole as any misalignment is liable to distort the runner- better flat heads against a flat faced hole in the runner.
Bought some computer drawer slides for broken computer pull out table. Order came quickly, but there were screws missing which meant hunting around for equivalent ones and there were no instructions for how to mount it. Checked the website which had some instructions but they were not very clear. Only reason why we could fit the slides was because we'd done it before.
So quick service but in our case, missing parts and poor instructions
i had tried to get this type of hinge for a long time tried all the big stores,then i luckily
clicked on to your website and saw what i wanted.i called customer services.and spoke to a very helpful gentleman. iwent ahead and ordered on line,received the hinges in 3 days,and done the job in ten minutes.thank you for a great service
,tried all the big stores
Would definitely use again and definitely recommend Eurofit Direct to anyone. Good service and good selection and fast delivery.
Fantastic speedy service and low prices.
I like the part where you can choose the day when in comes and not as usual within 2-5 days. This makes it easier to plan your time better.
Customer service is great too. I had a query and it was delt with quickly and personally.
Perfect all round shopping experience! Brand New Factory Sealed: keyboard sliding drawer with slide-out mousepad, on sale half-price (a brilliant quality item! As decribed and pictured!). They phoned to confirm my address! Fast Dispatch & Courier: the next day! Great Customer Service! All round, couldn't be happier, this seller and their courier is tops!!! 8¬)
Ordered six metal legs, received twenty four in error but Euro-Fit arranged to pick up the extra next day so all ended well! I wondered why the package was so heavy when it first arrived!
Excellent quality legs, looking forward to fitting them shortly - all fixings present and correct.
Would readily recommend Euro-Fit to others.
My order was place on the 30th March, had an email confirmation saying delivery would be with in 2 days, the draw runners arrived the next day - you can't ask for any better service than that.
Nice easy to use web site, product is first class.
Would definitely recommend Eurofit Direct, and will be using again on the next project.
Thanks for a great service.
Very clear information on web pages, Fast delivery well packaged, very easy transaction many thanks, will use Eurofit Direct again.
same as above
The site has a great range of goods, some of which I simply couldn't find anywhere else. Prices are also very competitive and the delivery turned up (slightly) ahead of their promise.
All in all this is just the sort of experience you want from an on-line shop and all to often don't get.
Ordered a set of folding table legs, contacted the customer service dept. to check compatibility, very helpful, knew all specifications about product immediately, product turned up very quickly and was of top quality, at half the price I had seen advertised elsewhere, will definately use again and would recommend highly.
as an amateur DIY and faced with a failed concealed hinge trailed the web and found your site the best. Ordered but the wrong ones. Phoned Sales Manager Steven James and have now placed correct order and am returning original. Steven James very helpful and put me on the right track.
Very important for customers like me to receive an interested response.
I ordered drawer runner (paying £5ish delivery for item worth same price) but realised on delivery that it wasn't the accurate size. I spoke to the customer services and asked if I want to order different size ones again and if I return the incorrect item to the person that delivers the new order or if there is any other easier way to return goods so that I do not incur delivery charges or get full refund for items ordered earlier. I was however advised there is no such way and I would only get the cost price refund and would have to send back myself. I re-ordered new drawer runners (paying £5ish delivery for item worth £6) which was perfect size and works well for my drawers. I still have old ones with me as it does not make sense that I spend delivery charges to only get half of what I spent originally.
Great delivery time for the product but marred by the fact that the product, a desk leg, had to have the bolt hole re-tapped before could put it together because the thread on the bolt would not start without cross threading.
Looking on the net for drawer runners was becoming a bind until I came across Eurofit Direct. One call to their office to get my questions answered promptly and satisfactorily, and I then placed my order over the internet and received exactly what I wanted in about 2 days. There are plenty of suppliers of drawer runners, but I found that Eurofit Direct had more sizes and at better prices. Excellent. I shall definitely use them again for my contracts.
Albeit I have no product to review (due to ordering an unsuitable product which was no fault of Eurofit), Ironically, I can only provide extremely positive feedback of my shopping experience. User friendly website...easy to order process...prompt delivery of product... product packaged and presented well...
I notified customer care immediately that the product was unsuitable and explained the circumstances behind the purchase. During discussions, they have also demonstrated a professional and friendly approach and provided me with clear and consise guidance on the return policy process.
I would definetely recommended Eurofit and have no hesitation in buying a product from them in the future.
I was unsure which type of hinge to fit as a replacement on my fairly dated kitchen cabinet doors so I sent Eurofit Direct an e-mail, accompanied by a few photographs. Almost by return the next day I received a very helpful answer which enabled me to make my purchase. The order itself also arrived promptly, and very well packed too. Full marks on all counts!
I was an overseas buyer . Post from you to me is 5 days and cheap . Your price on postage was excessive . Your communication slow . We used PayPal to purchase but you did not want to use PayPal for the increased postage . Why ?
Lift your game on the net you sell to all over the world if your price is right
I was surprised at the range of items available. I could not find another supplier that satisfied my requirement. The item was delivered promptly and again I was very pleased withe the quality . This was excellent for a very reasonable price.
Know I was looking for Draw Sliders, found just what I wanted at Eurofit Direct,
right length and colour, at a good price, with quick delivery, next time I know who to
go to first Eurofit Direct.
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