Disappointing service - normally average
found useful by 1 person
I was really annoyed with my current service. I paid for next day delivery and when my items arrived one of them was scuffed and the other pair were completely wrong. Furthermore even though the scuffed shoes were really nice - the buckle came off the top after the second use which was incredibly embarrassing as I was at a function. They sent me some tickets to send back the wrong items but I really feel that this is pretty outrageous that I have to go out of my way to fix their shoddy service.