Needs to be more user friendly!
I cant tell you how many times I've found something I really love but then find that the item isn't in my size. This happens a lot with shoes. The website would really benefit from a sort by size and colour function. Also I get annoyed when something is billed as a size large and its for sizes 10-12... sort it out. That said when you manage to find something you like in your size, they generally fit well and do last a while.