Exceptional AV reviews

Exceptional AV reviews

Excellent
9.3
from 0 - 10
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Reviews

About

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Review by confirmed purchaser

Beat their promise on delivery

Ordered on a Sunday, received a phone call on the following day saying that they were out of stock, but the item would be with me by the following Friday, it actually arrived on the Thursday, for which I was forewarned, so excellent price and service.
Small mistake with discount quickly sorted out.

Richard H
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Review by confirmed purchaser

Fast friendly service.

Had a few issues with my order online. Need not have worried, gave them a bell the next day & everything sorted. Great service & goods were here very next day.
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Review by confirmed purchaser

No problem recommending Exceptional AV

Best price, periodic update, fast delivery. What more do you need?
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Review by confirmed purchaser

Fast delivery. Great service. Thanks.

Just bought some Bose headphones for running. Great sound and a perfect fit. I'm sure I'll be running longer with the tunes playing from a great set of headphones.
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Review by confirmed purchaser

Easy ordering, good price, fast delivery.

Easy ordering, good price, fast delivery.
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Review by confirmed purchaser

First class service.

I ordered a Bose Mini. It arrived on the promised day in good condition. What more could I ask :)
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Review by confirmed purchaser

Brilliant and prompt company

Have no complaints about the service or products this company provides. Quick dispatch, unfortunately I no longer wanted the product once it was delivered but it was no problem for them to accept a return. Simply emailed me a form to fill out and the address to send it back to.

Definitely recommend and use again!
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Review by confirmed purchaser

Impressive

After ordering my new Yamaha amp I was contacted by exceptional av to be told that it was currently out of stock in silver, although obviously dissapointed they said it would be a couple of days,and I was given the opportunity to cancel or wait,I waited .
And true to their word it arrived two days later,and I love it.
What impressed me was that exceptional av kept in contact with me by phone every step of the way,good old fashioned customer service is still out there!
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Review by confirmed purchaser

*****5 STARS*****

Exception AV gave the quickest and best service. I will be recommending them to family and friends.
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Review by confirmed purchaser

Poor start.

Not impressed when I ordered my Teac 500 only to find when they had taken my money that the item was out of stock. After a couple of email exchanges was sent an invoice with the eta omitted. One deadline missed and I almost cancelled (if I wasn't desperate for an HiFi I would have done) Second delivery date was achieved, but my frustration could have been avoided if they had admitted they did not have the stock before I paid.
Now Group UK Ltd

Reply from Now Group UK Ltd

Hi Denise,

We are sorry about the delay you experienced with us.

Unfortunately, the original delivery date we were provided for these TEAC LP-R500 units was slightly prolonged, mainly due to the high demand caused by their constant popularity.

We always try to keep our customers as up to date as possible in situations such as this, and we really appreciate your patience.

We hope you are enjoying the system and please feel free to contact us in the future if there is anything we can do for you.

All the best,

Exceptional AV
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Review by confirmed purchaser

Great Service

I'm very happy with the service I received. I ordered some Bose Bluetooth headphones, they were a great price and arrived within a couple of days even though I opted for the free delivery service. Highly recommended!!!
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Review by confirmed purchaser

great value & quick service - would recommend

good prices - finance straightforward - product arrived promptly - all worked first time out of box
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Review by confirmed purchaser

Exceptional service

Placed my order on the website and waited. Within 24 hours I was contacted by email and phone to be told one of items was unavailable. I was offered an alternative with such as good deal I couldn't refuse . Items arrived 24 hours later. Couldn't be happier with service and delivery. Absolutely recommended!!!!
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Review by confirmed purchaser

fast efficiant, got what i wanted

excellent a b c dhi j k l m
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Review by confirmed purchaser

avery professional company

Very professional promt delivery service great price and products !!!!! Would definitely recommend them and would use them again !!!!!
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Review by confirmed purchaser

Amazingly prompt service.

The website was most informative, giving detailed descriptions and specifications of the various products.
It was also a pleasure to navigate. Very recommendable.
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Review by confirmed purchaser

Headphones dispached and delivered as promised

Bought Bose Headphones for my son as a birthday present - arrived on time, as described and cheaper than all other online and retail outlets I had reviewed
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Review by confirmed purchaser

Highly recommended!!!

Many thanks. Great seller, great communication and fast delivery.
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Review by confirmed purchaser

would use again

arrived quick
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First class...Service.......Product

I asked for help at 2.30pm Friday 28th March. I explained that I am in my mid seventies with hearing problems. I wanted to purchase a soundbar but did not want to spend more than £200. It was suggested that the best one for me was the Wharfdale Vista100. This was priced at less than £150. The unit was delivered by 10 am on Monday. The product is firstclass and fills all my needs. The company is also firstclass and I would recommend both to you.

Now Group UK Ltd Details

About this company

Visit Exceptional AV

Contact information

Call us on: 0800 634 4484
We live here: Unit 3, Maidenhead Enterprise Centre, Cordwallis Street
SL6 7BE Maidenhead
United Kingdom

Category

Exceptional AV is ranked 33 out of 65 in the category

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