I purchased an IPad case but it did not work correctly so they immediately replaced it with another. unfortunately this did not work either. This was due to an issue with the new design of the product not working corretly with the New IPad. Not only was it collected again very quickly but they also sent me a small gift by way of an appologie. I have since purchased front and back protectos for the iPad and these have been sent very quickly too. Any emails are answered usually the same hour\ day.
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