Paid £1200 for a Porsche Design Blackberry on my debit card through the site and paying for next day delivery as it was needed urgently. About 10 minutes later I got an email saying the payment couldn't be accepted by card because of the large amount and to pay again by bank transfer instead, so I logged into my online banking to pay by that method to see that the money had been withdrawn already. So I rang up customer service which were OK-ish and they said it would be refunded immediately. 24 hours later, still £1200+ out of pocket, not received the phone, and been waiting 3 hours for a call back from customer services.
Very disappointing to receive this sort of service from such a large company and it has caused me a lot of problems not having the phone for what will be now at least 3 days.
**To top things off, called back at 4:05pm after not hearing back from them and a recorded message told me they were now closed but that they're opening times were 10am-5pm!!!1 so they close an hour early too.
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