Expansys.com reviewed by

London, GB

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Frustration

At the time of ordering the HTC One their website showed in stock. Now two weeks later, the expected delivery date keeps moving from 4 days and now today to 8 days. This is very frustrating and misleading when you say you have an item in stock but clearly this was not the case at the time of purchase.

I will give credit in respect to other items that were order along with the phone and were delivered as expected.

Come on Expansys you have so much potential to be a great provider.
    Expansys.com
    TrustScore 7.4 / 10
    350 Reviews

    Reply from Expansys.com

    Mr Balsara,

    Many apologies for the inconvenience you have suffered.
    Unfortunately, we have seen a huge demand for this particular product and they have been in short supply from the manufacturer, with delivery dates for stock often moving at very short notice.
    We recognise that waiting can be extremely frustrating and we ask that you bear with us as we are trying to fullfill all orders as soon as possible.

    Regards,

    Sam Sathanandan
    Customer Service Manager
    eXpansys Europe.
    Comment (?)