The purchase from Expansys was thoroughly painless - definitely how e-shopping should be. Will certainly use again.
I bought a hand held camcorder and I have used it several times . I am very satisfied . It has produced excellent videos which are of very good quality when viewed on the TV screen.
I have bought from Expansys a few times, service has always been top-notch! so to speak ! no problems what so ever.
So go on wade your way through their products etc & don't be scared to purchase.
The product was easy to set up and full met my expectations.
This was one of several purchases made recently from Expansys.
Each one has been handled in a timely and professional way. Delivery was swift and full information was provided to allow tracking, not that tracking was necessary as items arrived next day in most cases.
excellent service and reasonable prices
Initially purchased the new Samsung Galaxy Mega on Wednesday night, knowing via there site details this wouldnt be picked up until Thursday for Friday delivery (paid next day delivery option)..all good at this point. Had busy day Thurs, not able to pick up any email until late evening when I found out they had sent an email detailing they needed address confirmation, something ive never had from any other online shopping ive done before, as without this they would not process order. At this point very annoyed, as would mean it would get processed Friday if I gave them the info as soon as poss and no delivery until Monday, I ordered Wed as needed for Sat as birthday gift!
Called Fri morning very unhappy and initially Customer Service not helpful, then I asked for manager and got to speak with Sital. He listened to my situation understood the issue, set about getting a resolve. Short finish I got a call back at 4:30 saying basically sorted but would let me know 100% in 30 more mins. Didnt grt the call back initially and 5pm came so I called but office phone system closed...felt sick but then about 7pm I get a call and its Sital! He sorted a Sat AM delivery for me and obviously stayed late to help get this confirmed. Company systems could be improved, but with a CS manager like him, it makes you realise there are good people thrre doing there best to help. Legend thanks again!!
Order Number/Confirmation 37V4-011B-118D I was looking for a smallish laptop for my wife, which ideally had the latest Windows 8 operating system, a decent processor and hard drive capacity, a touchscreen, a good keyboard, WI-fi, Bluetooth, USB 2.0 & 3.0, and all the other little 'value-addons' (so that it would be 'future-proof) and after a lot of searching, reading reviews etc., I found it in the ASUS Vivobook S200E-CT158H.
Expansys was the cheapest I could find on the internet and although I'd heard of them before, I'd never used them - but their site was very easy to negotiate, the information provided was clear & precise, the price was right and so I decided to place my order - this was at 3.00pm on Monday 29th July 2013. The payment process was straight-forward & painless and an order confirmation email arrived within minutes. I didn't pay a penny extra for delivery, or even 'next-day' delivery, and eagerly awaited the arrival (which I assumed would be 3-4 days, particularly as I'd ordered it mid-afternoon) so I was absolutely delighted when it arrived at 8.45am the next morning!
The consignment was well packaged so it arrived safely & fully intact with all the usual delivery paperwork & documentation. Like a child I had the parcel open and the laptop set up for my wife & running in double-quick time...... and thanks to Expansys, my credit's good with the 'other half' again! (Incidentally, in my opinion, the Vivobook is a great little laptop).
To sum up, even 'five stars' is not enough - Expansys will be my very first 'port-of-call' from now on....they provide top quality products at very keen prices and their service is 'second-to-none' - top marks all round!
I had the misfortune to order form this company on Friday 2nd August, paying them almost £500 for an HTC One phone with an extra £5 for guaranteed next day delivery. Today, Tuesday 6th August it has not been despatched and despite two emails and several calls I am no further forward in getting either a phone despatched or my money back or even an explanation. It seems to me that they are deliberately delaying letting me know that they cannot supply the phone until it is too late for me to cancel the order. I am particularly angry at two things, firstly that they are STILL showing more than 100 of these phones in stock when they clearly aren't, and secondly that they give the impression that they actually HAVE the items in stock when in reality they use third party drop shippers. In my opinion this makes the company as bad as any scammer on eBay and I will never use them again. Unfortunately, Trustpilot do not let me give zero stars so I have reluctantly given one star. My advice, do NOT give this shambles of a company any of your money. They are not fit to run a business and they obviously couldn't care less about their customers or the distance selling regulations.
Idris Abu found this review useful
I was searching around for a new Blackberry, and although Expansys were not the cheapest, they had the phone in stock (unlike some other sellers) and the fast delivery was worth the extra £10!
As I was buying outright a new sim free mobile, I wanted to pay a good price but still have a reliable company to rely on if I had any problems with the phone. The mobile was easily purchased online from Expansys and quickly deleivered.
I have had this Huawei P1 a few weeks now and I am very pleased with it and had no problems with it at all.
Polite, competent and swift to act on the rare occasions things go wrong
The product however is faulty after using it for the first time. I have now been without this for over a week and I have been the one calling to ask what is happening not receiving any calls to give me an update and I need it this weekend.
After doing a search on the Galaxy Tab 2, 16gb, I decided to buy from Expanseys due to the competitive price. The product was EU and therefore I was a little unsure of what to expect in terms of setting the Galaxy etc.. I was not disappointed, as well as the EU adapter it came with a standard plug, it offered UK settings on immediate switch on. The product came in record time, and delivery was v good. I have had no problems with the product, we usually use iPhones and iPads and i am not disappointed with this at all, at a much better price than the mini ipad, and additional SD card storage I would well recommend this site and this product. Thank you Expanseys and I look forward to shopping with you again...
I bought a screen saver from Expansys from their website. Although I only paid for the Standard 3 - 5 day delivery service the item arrived in two days thanks to the swift action of Expansys. Well done and thank you.
I've bought Huawei smartphone from EXPANSYS. Delivery came in time, no delay. The product works fine, no complains. Invoice is attached to the parcel.
No complain, I could recommend EXPANSYS!
Bought a case for a Sony sp Xperia. Delivered from Sweden within 2 weeks, however case fractured within 2 weeks. Waiting on a replacement from the manufacturer. However I would use xpansys again.
First HTC One was dead on arrival, took a bit of fiddling to get hold of customer services as emails just bounced back but after a phone call things got back on track.
Turn around was a week and now have working phone.
All in all not bad, but certainly room for improvement on the contact side.
Got a faulty handset from them. Return was easier than if I were returning something to a high street shop. Refund was rapid, customer service guys were friendly and knew their stuff.
Ordered a phone which is difficult to find on sale in the UK. Expansys had in stock and it arrived the day after ordering. Phone was ready to go out of the box (I had read other suppliers delivering this phone without the Play Store pre-installed). Overall, very happy with the service.
I ordered 3tb 3.5inch seagate internal HDD. I ordered around 3pm and I received it very next day morning.
Very impressed with overall service as they kept me informed at various stages of dispatch, delivery etc.
To reply as a company, please log in to your business account.