Expedia.co.uk reviewed by

KĂžbenhavn, DK

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

the worst company I ever trusted. SIMPLY UNACCEPTABLE

Unwilling to help me AT ALL, after selling me a useless 2000 $au travel package deal, when I found I was unable to get domestic flights on the dates they sold me the deal. Unbelievably terrible costumer service. Cannot recommend them to anyone, and I will certainly never make a booking with them ever again in my lifetime myself.
No discount, no help, no promises kept when they told me they'd contact me they never did. This happened around three times.
Had to take a loan to afford changing the dates, after having saved up for the trip as a waitress for four months. Still paying it off.
1
Customer found this review useful
    Expedia.co.uk
    TrustScore 4.5 / 10
    366 Reviews

    Reply from Expedia.co.uk

    Sarah,

    I apologise that in these circumstances we've failed to deliver the exceptional experience that we pride ourselves on. If you could please drop me an email with the full details of your complaint (including Itinerary Number) I'll have our escalations team investigate.

    Kind Regards
    Stuart Newman
    Director of Customer Experience, Expedia EMEA
    email - stnewman@expedia.com
    Comment (?)