Booked a week holiday hotel in Italy from uk. On contacting hotel to book taxi from airport, hotel informed be not booked. Expedia never informed me it was cancelled and I had booking confirmation e mail. On spending fortune for one hour on phone to Expedia, they could not explain why and did not care at all. Avoid Expedia like the plague, I am putting this review on every site I can find
To reply as a company, please log in to your business account.