I've only purchased twice but on both occasions with the pressure on to resource parts that my local supplier doesn't stock, it's been a breeze. Ill return when needed without hesitation. Processing of the internet order and acknowledgement: EASY, delivery very fast and well packaged.
Expert delivered the goods on time, well no the carriers were responsible for that operation, Yes they performed very good.
My only comment that Expert have to address is the delivery charges WEBSITE and actual phone different costs. O.K. This delivery costs are another way of increasing revenue. Free delivery should be the norm.
Really pleased with EE always had helpful input via email from them, but i would wish they had a cheaper delivery price at times for when i want something small or a few small items that don't need to be with me next etc
The experience was good, the items arrived quickly and were packed well.
I have used Expert Electrical before and as usual the service was very efficient. All of my ordered items arrived undamaged and on time.
Product as described
Ordered expecting to recieve Tuesday and fit Wednesday but turned up to late on Thursday
Had to use more expensive van stock items
And now have had to put received items into van stock
Hopefully I will use them in the future
I ordered an RCD late one night during the bank holiday weekend. I was expecting delivery within about 3 working days. The online invoice/receipt was accompanied by a promise of an e-mail acknowledging my order soon. After about 5 days with no acknowledgement or RCD I e-mailed them and got a rapid reply apologizing and explaining that there had been a stock control error but the RCD was now with them and would be with me the next day. IT WAS. It arrived well protected in ample packaging.
It was not 5 Star treatment but I am reasonably happy.
Used them twice,excellent, prompt, accurate service on both occasions, including allowing me to amend an online order over the phone the following day.
Iterm was well described and perfect for what I needed it for very good price and will be ordering more staff soon
Nice and easy web site to work and identify the correct contactor, would happily use again for electrical switches.
Our order was placed on the 25th March, the goods were delivered on 12th April, and there were some major paper work errors which could have been quite serious, there was very poor communication in respect of out of stock items, but when we eventually received the goods they were 100% correct as per order, We would buy from Expert Electrical again but next time we will allow more time for delivery.
I have been using Expert Electrical for a while now and I have always found them prompt, reliable and courteous. Their products are keenly priced and nothing is too much trouble.
I look forward to using them a lot more in the future.
Expert Electrical have been friendly, helpful, prompt and efficient. We operate on a last minute basis so it is important that our suppliers do what they say they are going to do. So far Expert Electrical have proven to be very good.
Based on my first & only experience with Expert Electrical so far, I would not hesitate in using them again. Good all round service & ultra fast order dispatch/delivery. Very pleased. Thank you.
Relay/contactors ordered with bases at a fraction of the cost the wholesalers wanted.
Received them quicker than the wholesalers could deliver them, only needed two but at this price brought six (four for stock), great service that makes a change in todays world.
I HAVE PURCHASED VARIOUS ELECTRICAL ITEMS FROM EXPERT ELECTRICAL
WHICH NORMALY ARRIVE QUICKLY ,BUT IF THER IS A PROBLEM THEY
USUALY LET ME KNOW BY E- MAIL AND KEEP IN TOUCH. THE LAST
ORDER WAS THE FIRST TIME IT ARRIVED INCORRECT BUT THE SOON
PUT THE ODER WRITE, BUT AS YET HAVN,T REEMBURSED MY POSTAGE
COST SO I,M HOPING I DO NOT HAVE TO REMIND THEM THAT THEY SAID THEY WOULD
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