I was very surprised what for a good quality for such a low price I received. I'd happily buy from you again!
Thank you very much!
I had a good look around for a readily available set of steps. Plenty of suppliers. I had not used Express Tools before, but they offered the steps at a very good price. Communication was good, delivery was quick. No problems. I will be happy to use Express Tools again.
I ordered a 4.5m ladder of 150kg max load on 28 November and received immediate email confirmation of the order. On the 3rd working day following I emailed a request for a delivery date; the only (unconnected) response was a receipt for my payment. Wanting to be home to receive the ladder, I 'phoned asking for the delivery date and ETA to be informed that the ladder was on its way. In a subsequent email I received a link to the shipping firm and, 'phoning them proved inconclusive. Succinctly: after further inconclusive phone calls the excellent-value ladder arrived on 6 December. It was worth waiting for, but Express really should keep its client in the delivery date loop.
3 section ladder ordered and delivered in 3 days. Received in good condition. light weight and fits in the car (just) but tall enough when extended to reach gutter and soffits. in all a good product.
Easy online ordering, emails were received promptly to let me know the status of my order. The product arrived as it said, next day and my receipt was emailed the following day. Excellent service and would recommend this site to anyone, thanks very much.
Having researched the internet for a step ladder, the best price was Express Tools. They kept in touch by email with the progress of my order and the ladder was delivered within the indicated period. I would recommend Express Tools.
I was informed within a day that there was an issue with my order not being in stock which was good. The 1 item out of the 2 ordered which was in stock was dispatched with no delays.
Nice to be kept updated throughout the process
I was looking for a wide and solid platform ("staging" in ladder-makers' terminology) to span a ditch outside our property in order to reach our fence beyond the ditch more easily, and came across Lyte as a manufacturer that seemed to offer what I wanted.
Express Tools had a good price on the staging unit, and their website was decently-constructed, so I ordered through them.
The staging arrived very promptly, shipped direct from Lyte itself, and was of excellent quality. It had a solid aluminium frame with square 'rungs' in it, supporting a full-length metal bar which in its turn supported a well-riveted board on which to stand. The board looked very like the floor of my very durable Ifor Williams trailer, so I'm sure it will last for ages and ages.
Both the Lyte staging and Express Tools are therefore highly recommended.
Easy to find the product i was looking for, then when calling through on the telephone to request a special delivery arrangement, the service was friendly, helpful and i was easily advised on how to get what i was looking for.
Product was delivered in good time.
A smooth purchase. Highly recommend.
Needed a whacker plate pad for my business as had job on in 2 days, looked around locally and found a pad for £70.00, goind tool station and saw I could get with free next dat deluvery for £50 so thought would give it a try, recieved goods 4 days later , had to rent a ehacker playe for £19 exc vat so that added on to purchase price means i am now out of pocket, got apology from toolstation but in my opinion toolstation are a website that uses fulfilment house so they should have taken their 40 percent commission and reimbursed me for my additional costs incurred
No goods delivered still! Bought goods on the 30.05.2013 and still waiting on the 07.06.2013, I had to call up and check, some excuse about the goods have to be made to order, a builders TAR BOILERS? Think not, ready available on EBAY and other wed sites.
I'm a first time buyer to Express Tools. Delivered within a few days and no carriage costs;almost unheard of when you live in the Scottish Highlands.I'll be using you again and recommending you.
Exactly what i wanted at the most competetive price i could find,my only critisism is that i wasnt advised of the item having being "dispatched" so spent a little time having to ring up to find out and then the usual "I ll get back to you when I find out" type of response. Having said that, the operative was as good as his word and he came back promptly with the answer that the item was already in the post and sure enough it turned up via royal mail the next day, So thanks guys but please remember, good communication accounts for a lot, Best regards, Chris V.
The range of tools was very good and the prices competitive. The website is easy to order from and the delivery was prompt. I was kept informed of the orders progress at all stages by email.
All in all a very good shopping experience. Express tools are now in my 'favourites' to use next time I need some tools.
All thanks to you yes Thank Thank Thank site approved site very distinguished site very nice all the thanks to the owner of the website and all thanks to all staff in this edifice big'll keep buying from you yes a great site I purchased with confidence and received my very beautiful advise everyone experience this site yes beautiful yes greatI have received my order and I'm in Saudi Arabia thanks to you site worth million star
The second time I have ordered with express tools and the same professional service. I would recommend them to you . Need to see what else they have to offer also.
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