Exactly what i wanted at the most competetive price i could find,my only critisism is that i wasnt advised of the item having being "dispatched" so spent a little time having to ring up to find out and then the usual "I ll get back to you when I find out" type of response. Having said that, the operative was as good as his word and he came back promptly with the answer that the item was already in the post and sure enough it turned up via royal mail the next day, So thanks guys but please remember, good communication accounts for a lot, Best regards, Chris V.
The range of tools was very good and the prices competitive. The website is easy to order from and the delivery was prompt. I was kept informed of the orders progress at all stages by email.
All in all a very good shopping experience. Express tools are now in my 'favourites' to use next time I need some tools.
All thanks to you yes Thank Thank Thank site approved site very distinguished site very nice all the thanks to the owner of the website and all thanks to all staff in this edifice big'll keep buying from you yes a great site I purchased with confidence and received my very beautiful advise everyone experience this site yes beautiful yes greatI have received my order and I'm in Saudi Arabia thanks to you site worth million star
The second time I have ordered with express tools and the same professional service. I would recommend them to you . Need to see what else they have to offer also.
Very happy with online ordering and a speedy dispatch (NOT HAPPY WITH COURIER UPS ) could not be botherd to ring nuber which said only 5 mins away wife had to have next day off which cost me £40 which was more than i saved by buying online so make sure someone is going to be in before ordering
Having scanned their web site I finally opted for the tallest platform ladder that was listed. I did have to call to check stocks/availability as instructed and was informed that delivery would be wednesday of the following week, approx 5 days later. I duly placed my order and to my surprise delivery was a day earlier that instructed.
Perfect buying experience, needed my item next day which was no problem when i rang the office. Also helped out when we were worried that the carrier was not turning up. Highly recommended.
Ordered a large van vault slider at 4pm and delivered free before 12pm next day!
The best part of the transaction........................nearly £100 cheaper than most other retailers.
I dont normally do reviews but this company are exceptional in my honest opinion and desrve to be praised for old fashioned good service.
Wasted my time, webshop stated stock was available, created order, paid then got an email stating no stock...
Easy website, easy ordering & good service. Helpful phone enquiry.
Could'nt fault service or price. other companys boasting there prices best on net, Not to be beaten. They were way out on same item. my money is earned the hard way, farming sheep in north yorkshire. so i dont let go of it easly
I PURCHASED AN EVOLUTION PRESSURE WASHER HAVING LOOKED AT THEM FOR AGES, THE RICE ON EXPRESS TOOLS WAS OVER £100.00 CHEAPER THAN OTHERS I HAVE SPOTTED ON THE WEB. SO FAR I HAVE ONLY USED IT A COUPLE OF TIMES BUT IT SEEMS A SOLID UNIT. BUT TIME WILL TELL.
IT WAS DELIVERED WITHIN 48 HOURS, 1 WEEK BEFORE CHRISTMAS, GREAT RESULT.
THE FRIENDLY APPROACH OF THE STAFF & EASY TO NAVIGATE WEB SITE I WOULD DEFINITELY USE THEM AGAIN.
recently i bought a socket set listed in their online catalogue as a sealey 0914 but when it arrived it was marked siegen0914 on packaging and on tools,to make matters worse when i enquired about it i was told that siegen was sealey "just a cheaper make" like i should already know this,so i now have an inferior make of tools ,it will cost me money to return them and the person who i bought them for will think i'm cheap as not the sealey item they requested.there is no mention of siegen on the listing,believe me i have checked,so false blatant advertising,poor poor company
I needed to have the item I ordered changed and Express Tools facilitated this with generosity and went to the trouble of calling me on two or three occasions to update me. Great personal service. Will definitely come back.
First time customer and found all to go well. I chose Express tools for their price's being best I could find online for the Lyte 5 tread with tray steps I needed.
Had good contact from them through out.
My only gripe is when the steps got delivered they came with several delivery labels stuck on them which proved REALLY hard to remove resulting in scratching the steps a fair bit. Not really very well thought out.
Service was fine none the less.
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