We bought our first half-dozen designer frames from Eyewhere last week and were thrilled with the glasses which arrived the very next day. There was one pair unavailable & we were advised of this before delivery & the payment was reduced to account for that immediately. No faff!
The whole experience was easy & we wished we had been bothered before as the frames are lovely & have brightened up our shelves and what's more the Boss loves them!
I have used Eyewhere a number of times and Iam very pleased with the product, service and swift action taken by Tony and all the staff.
I agree with an earlier comment, the website isn't as smooth as it could be but has improved over the last year.
Frames arrived perfectly packaged within their designer cases, within a couple of days of order.
Website was very easy to use & order from.
Was sent email reminder of delivery date with text on the day from the courier service giving the hour when the package would be delivered.
Product price was excellent - will definitely use again.
cannot choose from website...product and prices are great but sometimes the product picture does not match real life qaulity and colour...should sort out an exchange refund policy and I will use more of this service
I have used this company a few times and, being hesitant in the first instance, only ordered a few items. However the items come well wrapped, with original tags and cases. The stuff is good quality and prices are keen (even keener when there is a clearance sale on!). No minimum order is great, preventing the need to set up expensive accounts with the big boys who come round every 2 months in order so that you can continue with the 'privilege' of holding their account.
The website could do with a little less clunkiness, but it has improved in the last 12 months since I started using it so things are moving in the right direction.
Definitely recommend these guys - keep up the good work and continue getting great frames in!
Good customer service frames turn up very quickly with original cases best thing is the fact that you can buy different variety of designer frames without minimum amount and like other designer companies you don't have to buy a large quantity of same designer frame so here you can buy as many different frames as you like at discounted rates. Would recommend to other opticians.
Well we knew Tony when he was a Rep elsewhere. He was always professional, but had a way that was so friendly and we really did want to order frames from him. Anytime we needed advice or help, he would be there.
Since he has started his own company, we always try to use him when we can. The service is superb, and he is really involved in the orders from the beginning to the end.
There is nothing more that he can do to give us a better experience!
I had very positive experience with the company. The products are great in any aspect, and the customer service is at the proper level for a highly professional company. I would highly recommend Eyewhere.co.uk to any independent optician.
I wanted some designer frames for patients who did not want to pay full designer price. I really did not want to pay any more than £12 a frame and found frames that met that criteria. Competition is tough with Vision Express around the corner who are able to do good deals because they have the "buying power" and small indedependant opticians do not. They do a deal with designer frames so I was able to match it if I had to. Still could do with more frames at cheaper prices though!
Eyewhere is and excellent company to deal with. I ordered stock for my practice and it arrived the next day. The quality of the frames was very good and the prices are fab compared to some other like minded sites. I have recommended Eyewhere to other Optical practices and I look foreward to continuing doing business with them in the future.
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