I have used this company a few times and, being hesitant in the first instance, only ordered a few items. However the items come well wrapped, with original tags and cases. The stuff is good quality and prices are keen (even keener when there is a clearance sale on!). No minimum order is great, preventing the need to set up expensive accounts with the big boys who come round every 2 months in order so that you can continue with the 'privilege' of holding their account.
The website could do with a little less clunkiness, but it has improved in the last 12 months since I started using it so things are moving in the right direction.
Definitely recommend these guys - keep up the good work and continue getting great frames in!
Good customer service frames turn up very quickly with original cases best thing is the fact that you can buy different variety of designer frames without minimum amount and like other designer companies you don't have to buy a large quantity of same designer frame so here you can buy as many different frames as you like at discounted rates. Would recommend to other opticians.
Well we knew Tony when he was a Rep elsewhere. He was always professional, but had a way that was so friendly and we really did want to order frames from him. Anytime we needed advice or help, he would be there.
Since he has started his own company, we always try to use him when we can. The service is superb, and he is really involved in the orders from the beginning to the end.
There is nothing more that he can do to give us a better experience!
I had very positive experience with the company. The products are great in any aspect, and the customer service is at the proper level for a highly professional company. I would highly recommend Eyewhere.co.uk to any independent optician.
I wanted some designer frames for patients who did not want to pay full designer price. I really did not want to pay any more than £12 a frame and found frames that met that criteria. Competition is tough with Vision Express around the corner who are able to do good deals because they have the "buying power" and small indedependant opticians do not. They do a deal with designer frames so I was able to match it if I had to. Still could do with more frames at cheaper prices though!
Eyewhere is and excellent company to deal with. I ordered stock for my practice and it arrived the next day. The quality of the frames was very good and the prices are fab compared to some other like minded sites. I have recommended Eyewhere to other Optical practices and I look foreward to continuing doing business with them in the future.
As any new customer I was cautious with my initial order but I was pleasantly surprised to receive quality well packaged goods very quickly in deed.I hope to continue in the future and blow a raspberry at certain frame companies and their unreasonble terms and conditions for small enterprises.
Only used once so far, but I will almost certainly be using again on a regular basis.
Why buy huge volumes from the big companies, when you don't want or need 24 frames? OK you can't get everything you want from Eyewhere, but the range is very good.
Have already recommended to other practices.
Initially Tony turned up one day with a small tray and introduced himself. I found the prices quoted for designer frames very competitive. On the day of the appointment he turned up with just jeans and a shirt - he apologised!!!! ; the first thing i said to him was i'm here to look at your frames, not you.
I told him straight...... reps who turn up in fancy suits usually don't have much quality stock.
Tray after tray the quality of the frames was very impressive.
Obviously some frames not to my liking, as you've got to buy with your patients in mind.
Overall experience in doing business with Tony is I would recommend his company to any optician.
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