Thank you for the excellent level of customer service I've received during the course of my order. You were quick to respond, highly knowledgeable and the turn around and delivery on the item was second to none. I will definitely be using you again and recommending you to friends.
Great choice of picture frames from Ezeframe which you can view on their web site. You can even upload your picture and then see how the mount and frame go with it. Excellent delivery. Have bought from you before and have never been disappointed with both quality and delivery time.
> Thanks again!
Ezeframe from my investigations, have the best customised framing options on the internet market, and the website is really top marks - you can amend/alter your frame in terms of materials, colours (both for which there are many options), sizing etc at any step of the process, and the amendments will be updated in a diagram. Service was brilliant - my frame was delivered in superfast time, and well packaged. Very happy with the results. The only slight negative, I ordered a red painted wooden frame with a bright green mount - the mount was slightly off colour to the green displayed online. But it's gorgeous anyway so I don't mind.
I have ordered many canvas' from Ezeframe and they never fail to provide amazing quality products delivered to my door in record time. I first ordered a canvas last year and was very happy with the service and communication that Ezeframe provided. Then again this year I have ordered many more! Overall I am very pleased with the friendly but professonal service that Ezeframe provide! Fast delivery and excellent quality print. Will never use anyone else!
I'd wholeheartedly recommend Ezeframe. I have been sending my artwork to Nick to frame for a few years and he has always been attentive, helpful, fast and expert, not to mention encouraging of my own work!
Nick runs a fantastic service, whether you want a little personal snap framed for yourself or a friend, or if you are looking for affordable, quality well-finished framing for larger pieces. There is no choice, I would, and do, travel out of my way to make sure I get my items framed at Zan Art (Ezeframe)
Hey Guys, just thought I would leave a review to commend you on the excellent service you provided. I purchased 10 frames which I presumed would be budget quality due to the low prices paid, however I was more than pleasantly suprised that the goods were top quality, and better than some frames I recently purchased from a local framer at much higher prices. The material used was very good quality as was the actual finish of the frames. The delivery was within 48 hours of placing the order and the courier delivered within the one hour window that was text messaged to me at 7am in the morning.
Just wanted to say a big thank you for the work you did for me. The 2 frames I ordered only a couple of days ago arrived this morning in perfect condition. I am extremely pleased and impressed with the high standard of frames - just what I had hoped for. This was the first time I've ordered frames online, and was a bit sceptical I have to admit, doubting that you'd match the quality of a local supplier I've used for many years. Well you have - and in fact the frames are even better. The whole ordering process was dead easy and rest assured that I'll definitely be ordering from you again in the near future.
I just wanted to say how pleased I am with my first order from you. The frame is excellent, perfect, just what I wanted. The packing and delivery service was also good - it arrived within 2 days of ordering at the time slot notified to me by text and email. Well done and thank you! I will recommending your services for sure.
I wanted a specific frame and mounting for a picture of great centimental value to me but like a lot of people hadn't really got the time to visit a tradional picture framing shop. I found the webisite very easy to use with a wide range of products and was able to find exactly what I had in mind. The ordering process was straight forward and my expectations were more than managed as my delivery arrived arguably quicker than I had anticipated. I'd certianly recommend Ezeframe and will use them again in the future.
absolutely brilliant service! i ordered several frames using your priority service, placed my order on tuesday evening and the frames were with me thursday morning. fantastic speed and excellent quality. will be coming to you again.
I have ordered many times before from ezeframe, and have always found their frames to be reasonably priced and very good quality. the delivery times are very fast, and If I ever have any queries they are always happy to help me on the telephone
Would definitely recommend to anyone
I recently ordered some frames and mounts from ezeframe. I realised after ordering that i had made a mistake. I phoned up and they kindly helped me get it sorted. What impressed me most was that 48 hours later my parcel arrived. Upon opening i am pleased to say that my picture fitted perfectly.
Ordered a frame and mount from [link removed], which is also owned by ezeframe.co.uk, so it's essentially the same service. The mount was a wildly different colour to that expected. I asked if it would be possible to order another mount in a different colour and was told the delivery cost would be the same as that of the frame and mount (£6!) I told them I appreciated the mount colour was not their fault but then I was dealt with in a rude manner. I made a complaint via PayPal, which was rejected but then they emailed and also threatened me not to complain via PayPal! Unbelievable. Avoid.
Well firstly they were the cheapest around; always a winner. Then having read reviews I was unsure on anti-reflective. I voiced my concerns having placed my order and they immediately sent samples of both options. I emailed Sunday evening saying I wanted to continue with the non reflective as they really are perfectly clear. By 2pm Monday the frames had been despatched and I had a tracking number. Received them Tuesday afternoon, fit perfectly as promised and look great.
Only couple of frustrating points - wish they quoted inc. VAT, hate it when the bill suddenly goes up and for free delivery to also inc VAT.
Also I ordered a very small frame which only came with attachments for hanging, would have been nice to stand it on a surface.
Both of those things can probably be blamed on me not reading the small print, but honestly if they are the biggest issues, Ezeframe has nothing to worry about. Thank you.
I have recently started using ezeframe-using regular orders to frame and sell my art work.
I have found the company to be very effecient,polite and helpful. Especially as I am starting out on a new venture!
Recently a frame arrived which was slightly damaged and was not usable. A quick phone call and a replacement was sent immediately-no quibble and no need to return faulty frame.
I would highly recommend this firm and their product.
I used this company after reading the review here:
I was very happy with the quality of the product, and even happier with the speed of delivery.
Thanks to all at Ezeframe. Keep up the good work.
I ordered some frames using the ezeframe website, I chose silver frames in the silver frame section that were labelled as silver. I also checked the photo on the website which showed the frames were silver.
The frames that were delivered to me however were gold. I called ezeframe and spoke to the manager who was rude from the outset and kept on telling me the frames were silver even though I could and everyone around me could see there were gold. He then said he wanted to send me a sample of the frames, I said he could send me a sample but the fact remained that the frames were gold. Eventually he said he would give me a full refund, if I returned the frames. I said I wanted my postage paid also because I had been sent something I had not ordered. He then told me he was withdrawing his offer and there was nothing he would do to help and I would have to contact trading standards. The sample turned up and he sent me a bright gold sample and a slightly duller gold sample that he had written silver on, which was the same colour as my frames - gold. He also sent me a photo of the frame which in the photo was silver and is what I had thought I had ordered. The manager of ezeframe was rude and pushy.
Avoid this company at all costs, they may be ok if you get what you want but if not be prepared for rudeness and lack of help.
Incredible service, speed, quality and cost. Any poor reviews are ridiculous, as you'll see if you use this company. I love them! About to order my fourth lot of frames - so far they've provided me with over 20 frames and all of them perfect and arriving within a couple of days of my ordering. HIGHLY RECOMMENDED.
First time buying frames online, so a little worried. As it happened I had no problems at all. The frame arrived in good time, in good condition (A little dust from the manufacturing process, but that cleaned off without difficulty). I was anticipating problems with fitting my picture into the frame, but it was fine, and I am very happy with the result - friends and family couldn't believe I had bought it online, and at such a good price.
I very rarely leave a review in fact i do not remember the last time i did but i was so impressed by the fantastic service i received. I placed the order on Sunday and it arrived 4 days later very well packaged and in perfect condition. Many thanks
I used EZEFRAME recently to purchase some frames for my wedding pictures. After having a little difficulty with the sizes i spoke to Nick who made my experience so much easier. The frames arrived within 3 days which was very impressive and were perfect. I have recommended you to all my friends. Thanks
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