I have used F1 for a number of years as I've always found them competitive but after the last 2 experiences I feel like I've been scammed. I went in for some emergency brake work as I know from past experience that their rates are reasonable. The took my brakes apart and wanted £100 for the repair. I was astounded by the cost and tried to work out where this figure came from so I enquired about hourly rates. I was told they charge £50/hour! I tried frantically to call other outlets to invoke their price-match guarantee but they wouldn't match it. As my car was lifted up and unsafe to drive away I had little choice but to pay them while gritting my teeth. The previous time I have suspicion to believe they put a massive cig burn in my rear seat but I have been unable to prove this.
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