I have been buying from Fabriah now for about 12 months or so. My first ever order went a bit wrong but was rectified very quickly with no quibble. All subsequent orders have been spot on and have arrived in a timely fashion. It is great to be able to buy my favourite Joico, Sebastian and Matrix products at the touch of a button. I am a busy bee so having to drive around from salon to salon for top up products is out of the question. The free P&P is a massive bonus too.
Fabriah.com was easy to use, products weren't too pricy and delivery was free. I will order again.
I've used Fabriah several times and every time they can't be beaten on price or service. Every order has been dispatched promptly and arrives in perfect condition without being over packaged. They have always kept me up to date with progress of my order and although I've never had any problems I get the impression things would be dealt with professionally.
I would recommend them every time.
Sent what was actually advertised, not was an updated product which had already been tried and found not suitable. This is what another supplier did.
I found Fabriah from a Google search, and was a bit nervous about using them, but I have to say I received a really great service, product arrived more quickly than expect and was exactly as advertised. Really pleased, and I will definitely be using Fabriah again.
I received my order very quickly, however one bottle had burst and had leaked through the packaging (losing 1/3 of the contents).
I contacted Fabriah and was delighted at the very quick response. They advised me a new bottle was on its way.
Certainly a company I would use again for sure.
I needed more Sebastien Potion 9.A quick look on line came op with Fabriah.The site was clear,quick and easy to use.The price was good and the whole transaction was straightforward and quick.The company communicated their response immediately and sent out the product,well-packaged,promptly to arrive in very good time.....AND post-free.
Would have been five stars if not for one of my gifts ordered in damaged packaging.
I find Your prices to be amongst the best in the market. Delivery is quick even though I live outside of the EU.
I wish it would be possible to buy products for shaving (like products from Gillette);-)
Have used Fabriah a number of times now and been completely satisfied. This time however one of the bottles of Potion 9 was damaged in transit and had leaked considerably from the base.
Maybe it was a result of poor handling by the post office rather than faulty product - suggest marking the jiffy envelopes "fragile" clearly or perhaps using a more sturdy packaging material.
Immediately after posting the review Fabriah contacted us, were very apologetic and despatched a replacement free of charge - excellent customer service - if only all internet traders were like this!!
Eliane Franco found this review useful
I will always come back to Fabriah. Their prices are excellent (for the things I regularly buy anyway!) and their service is superb. If there has ever been any issue, whether through a problem with supplies or an incorrect order, they always give the impression that the customer is the important thing and will try their best to sort it out or give some discount or something to make sure that you are happy. Which is why I always go back!
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