The item arrived on time. I decided to exchange the item for a larger item and this was easily and quickly done. Postage was free on the initial purchase. I would have awarded 5 stars but there was no postage return voucher for the exchange. However, overall a very good product and very good service.
I regularly use Facewest for presents and again the webiste was easy to navigate, I saved money with the reward points and the product was delivered very quickly. Consistently brilliant service. Thank you.
I finally succombed to the realisation that my purchase would be necessary for a camping trip to Ukraine the following week. I ordered at 5.20 on Thursday evening and received my purchase Tuesday after the bank holiday the day before I flew - I took a risk on delivery and the company rose to the challenge! Am very impressed and will recommend!
Great and efficient service! I ordered the Mammut Rock Rider helmet to my address in Denmark. First thing it turns out that there is free delivery to Denmark (all EU countries I believe) which in my experience is pretty rare. Free delivery really gives internet shopping a whole new perspective. I ordered the helmet Sunday evening and Monday I get an e-mail saying that my package has been dispatched and Friday the package is on my doorstep!