Fantastic online outdoor retailer with a great selection of top quality outdoor gear for the serious mountaineer competitively priced. Staff friendly approachable very knowledgeable about the products they sell able to answer any questions asked. Ordering service completed in minutes in easy simple steps delivery prompt efficient within two days of ordering.
excellent company with very good speed of service and communication This is the 2nd purchase and delighted with both. The free postage is a bonus.The website is easy to use followed with a confirmation of the order. It was a pleasure doing business and will definitely be visiting your website again. Merry Christmas and Best Wishes for 2010
The item arrived on time. I decided to exchange the item for a larger item and this was easily and quickly done. Postage was free on the initial purchase. I would have awarded 5 stars but there was no postage return voucher for the exchange. However, overall a very good product and very good service.
I regularly use Facewest for presents and again the webiste was easy to navigate, I saved money with the reward points and the product was delivered very quickly. Consistently brilliant service. Thank you.
I finally succombed to the realisation that my purchase would be necessary for a camping trip to Ukraine the following week. I ordered at 5.20 on Thursday evening and received my purchase Tuesday after the bank holiday the day before I flew - I took a risk on delivery and the company rose to the challenge! Am very impressed and will recommend!