Reply from Facewest.co.uk
[REPLY]
- Reviews (1,097)
- Viaceslav
- Klaipeda, LT
- 1 Review
Very fast shipping and Reasonable prices
This is not the first time I have bought from Facewest. Free shipping overseas, always easy to use the site and a big choice of equipment at a very reasonable price.
Thanks a lot!
Viaceslav
- Robert Boyd
- Mauchline, GB
- 1 Review
- Roland
- Aberdeenshire, GB
- 8 Reviews
- Per
- Greve, DK
- 1 Review
Fast shipping, all items in good condition
Excellent, will sure use Facewest again for more gear. BR Per
- Robin
- 3 Reviews
Top Store
Good price on a Suunto battery, best on the net. Arrived quickly, all exactly as promised and shown on the site.
- Richard Topliss
- Stockport, GB
- 1 Review
Best price and super efficient service
Couldn't find a Suunto Core altimeter watch anywhere else to match the Facewest price. Next working day delivery, very well packaged.
Thanks
Richard
- Jesper Bærentzen
- Roskilde, DK
- 9 Reviews
Fast and accurate
First purchase - fast and accurate delivery! Not the last time I use the Facewest.
Jesper Baerentzen, Roskilde - Denmark
- Nikos
- Athens, GR
- 1 Review
My first buy
So, I discovered Facewest just a few days ago and had my first buying experience. Great, great service. Fast(same day shipment), precise(got exactly what I had ordered) , really care about satisfying their customers, great feedback. Smart credit-point system. I'll be back for more for sure.
- sally sorby
- york, GB
- 2 Reviews
excellent.
The items I purchased are exactly what I was looking for.
The items were exactly as described & were shipped promptly.
The reviews of the product were helpful and informative.
I would highly recommend facewest and intend to purchase from the company in the future.
- sawley
- Cross Hills, GB
- 2 Reviews
- Jacquier
- Geneva, CH
- 2 Reviews
- Samuel Scott
- Stirling, GB
- 1 Review
Good Web-site & Excellent Service
I used Facewest for the first time, and found their communication and service and delivery to be excellent.
The price was also the best on the net, and i would definately use them again
- neil
- 2 Reviews
- Alex
- Reading , GB
- 1 Review
- Tony Clapham
- 1 Review
Fantastic Service
Having used Facewest a few times,and never had any problems with them. From the speedy service to the choice of equipment from various manufacturers means I will keep coming back to Facewest.
- Russell Thomas
- Leeds, GB
- 1 Review
I'll be back ...
First time I have used Facewest (following a recommendation from my good pal Brian Goodison) and I was not disappointed - excellent website, I like the money o0ff points earning system, products arrived in 2 days .. All just perfect, thank you.
Legbski
- Vincent
- Amsterdam, NL
- 1 Review
Super service
Cheapest item I could get, fast delivery, everything was ok!
Thanks facewest for this good job.
- Mark Hardie
- Edinburgh, GB
- 1 Review
Excellent Service
Order arrived fast with no problems, site was easy to browse and the prices were the best I could find. Excellent
- Ossi K
- 1 Review
- Colin P
- 1 Review
Excellent
Great service, delivery was faster than promised and the video reviews of avalanche transceivers were really useful for deciding which one to buy. Recommended.
- Simon Pyewell
- sheffield, GB
- 1 Review
First rate company
Not my first purchase from Facewest but each one has been dealt with the same speed and efficiency. Good advice and great product range makes this a great place to shop. First class
- Carsten
- London, GB
- 4 Reviews
Thank you
Prompt & polite service, good communiocation, and decent product - excellent all-round service. Thank you :)
- Phil
- Somewhere, GB
- 1 Review
Great service and perfect response to product problem
Excellent initial delivery of goods, which unfortunately turned out to be faulty.
I returned the goods and was pleasantly surprised to receive and email confirming the fault plus refund of my return postage. Replacement goods were sent by return.
Service was as good as could be wished for.
- Brian Algar
- 2 Reviews
A pleasure to deal with
Excellent service. Initial order dealt with very quickly as was the exchange. No fuss, no problems
- Antony Evans
- Cardiff, GB
- 4 Reviews
Great service and love the incentive
Great service with no problems at all and the points for buying is a nice touch
- Brenda-Dawn
- London, GB
- 1 Review
Excellent service
First class service from Facewest. They are fast and efficient. It is always a pleasure to purchase from
- Anna
- 1 Review
Great range, fast and effecient
After looking everywhere locally in Australia, it was facewest that delivered what we were after, even over the christmas break their delivery was ahead of schedule!
- John Parkinson
- Leeds, GB
- 1 Review
Very Good Company
Facewest offer a very efficient mail order service, and I am very happy with the service provided, and the product and price of the Rab jacket I recently purchased – I am also supporting local business too.
However, it is the ‘supporting local business’ aspect that ultimately lead to a slightly frustrating turn of events. You see, I live opposite the Facewest depot in Guiseley and, after buying the jacket on-line; I gave a quick call to see if I could just pop over the road to collect it - bish bosh job done. I was told I couldn’t due to Facewest not being a shop, and having an inability to offer any customer service at point of sale, and probably something to do with health and safety too?? I was surprised but thought “No worries - surely the person processing my order will notice the address, and quickly jog across the road and post it through my door.” …Errr no!!
So what could have been a 2minute ‘dressing gown and slippers’ journey across the road for me, turned into a six day wait (admittedly including the New Year and BH), and a trip to the Royal Mail Depot in Yeadon to collect my parcel!!! So close yet so far…
However, I will stress again that Facewest do offer a top class service, and have friendly and knowledgeable staff, and I will use them again in the future without hesitation.
Thanks
John
- Richard F
- 1 Review
brilliant service
Just returned from really deep powder in Austria. Thanks to the Facewest guys my last minute order for a new backcountry day pack,shovel and probe all arrived in time to be taken out with me! (even though one item was out of stock when the order was made) Thankfully no avalanches but was reassured to have the kit with me.
- Dave Hammond
- Wakefield, GB
- 1 Review
No Complaints
Fast service goods spot on, if anything were her faster than said, so thumbs up all round.. Thanks again
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- Jukka-Pekka Ahonen
- Kerava, GB
- 3 Reviews
Solid service
The service was easy to use and both the interface and user experience were good. Delivery time and final price were as promised, and I received the merchandise, on time and in good condition delivered to my home door.
- robin
- Matlock, GB
- 1 Review
- Joanne Stennett
- Oban, GB
- 2 Reviews
Brilliant Service
Fantastic service from Facewest. Ordered something on the 19th December and it arrived as predicted on the 22nd. Superb service and will defiantely use again.
- Chris Weight
- Plymouth, GB
- 1 Review
Excellent delivery times
Simple shopping process, items in stock, as promised on site and delivered quickly, even in the pre-christmas rush. Good stuff! :)
- Andrew
- 1 Review
Does what it says on the tin
ordered 30mins before the xmas cutoff. Called 15 mins later to make an addition to my order. Arrived 830am the next morning. Helpful, cheap and good service where required.
Exactly how business should be. Will use again.
- Andrea Agar
- sunderland, GB
- 1 Review
excellent service
I ordered a Suunto watch from Facewest, they were the cheapest price I good find and the watch was delivered very quickly - first rate.
- P A
- 1 Review
First class speedy service
Well pleased with service from this company. Good comms - kept me up to date with delivery etc.
- mark pearson
- ilkley, GB
- 1 Review
Excellent and speedy
Ordered in the week up to Xmas and recieved my fell shoes before the Xmas shutdown - perfect. Plus they were in the sale too!!
- Rich
- Calne, GB
- 2 Reviews
Superb service!
I placed my order within a few days of Christmas and it arrived the very next morning!
It's all about the service: spot on!!
Thanks:-)
- Martin
- Dundee, GB
- 1 Review
Fast efficient service
Ordered the watch not expecting delivery before Xmas as I had left it so late, but still arrived on 24th Dec.
