Good product range, right prices, right quality, clear web-site, easy to order. Just good - keep it up guys, well done.
I was pleasantly surprised by the speed of delivery. I order after 12.30 and didn't expect it to be desparched that day but it was and it also arrived two days after ordering.
The Home Plugs worked as they should.
I rang first as I had no idea which home plugs to buy. Store was very helpful. Ordered on-line and the plugs arrived in the stated timescale. This product works perfectly and is just what I needed.
I received the items within the specified time. Packaging is OK (Jiffy Bag) could be better e.g. box with bubble wrap inserts. This is because one of the product boxes I purchased was damaged in a corner quite bad, probably by the courier. Fortunately the product was in an egg box inner so the product wasn't damaged (hence why 5 stars instead of 4 stars) however company should look at better method of packaging or better quality of courier.
I have used the Solwise 500mbps Pass through Homeplug NET-PL-500AV-PIGGY adapters and they have been great to add fixed wired internet when Wifi is slow due to multiple users. Have rigged one to my Sky HD Box which has now given me access to on demand without using Wifi. These adapters were highly rated on Amazon but cheaper here, found the company in the sponsored links on Amazon.
I originally chose faculty x because they were the cheapest for what I was after. However when I realised I'd asked for my order to be sent to my old house on the other side of the country (!) they were really helpful. I emailed them about half an hour before the parcel was due for delivery and they emailed back within 10 minutes saying they had sorted it and it would be delivered the next day to the right address!
Excellent service from initial email contact to ask for advice through to delivery of product and being kept updated throughout.
Super product, will be buying from Faculty-X in the future for further projects
I have used Faculty-x a number of times, previously for the 85 Mbps power lines a number of years ago, (over 5 years of almost continuous use). I have now upgraded to the Solwise 500 Mbps home plugs as I have had BT Infinity for a while now, but wasn't getting the best speeds. I have now gone from 13 Mbps download speeds to 40+ Mbps download speeds. All in all good service and good product, hopefully 5 more years of use!!
See my opinion above
I ordered some homeplugs which were delivered very quickly.
Unfortunately one of them went wrong within 2 days. I sent an email explaining the situation. They apologised and sent out a replacement and a prepaid bag to return the faulty item in, within 2 days of me telling them.
Fantastic service, highly recommended- thank you!
This was my first time ordering from Faculty-X and I am always a little wary of sellers I haven't ordered from previously (I buy a lot from Amazon, Ebuyer and DABS) but I am pleased to report a first class experience. The price was the most competitive and delivery was on a par, if not better, than my usual suppliers. I will definitely check them out next time I am buying.
Product was ordered and was received within 2 working days. I was able to install the unit myself in minutes and it was up and running immediately. I would recommend Faculty-x to anyone thinking of buying their products.
I was looking for Powerline adaptors to support BT Youview - the information on the web site convinced me that theis was the correct product choice.
Easy ordering process and good communication about delivery times etc.
Cant fault the service
I would have no problem recommending them, a very good service backed up by an equally impressive support department. I have bought from them previously but when I needed an extra homeplug I mistakenly went to a high street store and bought one there. I quickly found it wouldn't work although I had been told it would by the store assistant. I quickly got a refund and then explained my situation to richard who very quickly suggested a solution and promptly sent my new homeplug which I received sooner than expected.
This is the company to use full stop. :)
This is just what I wanted to have a 4 Ethernet point plug to run two computers and a sky hub to enable me to use catch up and t/v players.
I in the past had purchased only single Ethernet plugs. This system is better
I have bought in the past from Richard and have never been disappointed. We now enjoy wifi in areas of the house where we had no reception.
Having experienced major problems with my wireless connection to my sky box I decided to order a Solwise home plug piggy which uses the house mains wiring as a Ethernet cable my worry was the router an sky box were on different circuits but having research the problem I.was convinced this product would solve my problem and it did imediately. So I got a great product at the best price available thank you
I've been asked to write a review of my recent purchase. bit difficult, ordered on the 7th August, goods not yet received. Sorry only 3 Stars, hopefully goods will come soon !!!
I have used Faculty-X a few times now and will definitely be a return customer. The service is fast and efficient with status updates to inform you where your order is and when to expect it.
To reply as a company, please log in to your business account.