The email response to my question was quick, clear and very helpful and stopped me making an expensive mistake. The order arrived within the promised time and was well packaged
Hadn't heard of this company but no fears in terms of the quality of the product we received, or their communication. They maybe need to re-think their choice of couriers, and use someone other than Interlink. We were promised a 1 hour time slot on Friday. That came and went, so I rang Interlink up, and they said the slot had been left out as they'd been busy, but we would have it by the end of the day. So, waited in till gone 6, and nothing. No further contact until they arrived on my doorstep on Monday morning, with one package and no apology. None of this is Faculty-X fault, other than their choice of couriers, so don't necessarily expect your item when you're told it will arrive. That's why I can only give 4 stars
The two homeplugs were delivered by Interlink Express on the day and one hour timeslot promised. The product is well designed and manufactured, working straight out of the box.
I would have no hesitation in using this company again.
Ordered a new Solwise 500Mbps homeplug to replace one that had failed. The new unit was smaller in size than the original which was a plus and on testing between my other Solwise home plugs it was actually transferring data slightly faster, so I was happy on all accounts.
Faculty-X normally have very keen prices and they are my first website I visit when needing any network hardware.
I was looking for a way to get my Freesat box linked up the othe internet to get BBC i player and ITV player and I linked to this Company from a help search page. They (Faculty) explained exactly what the item was and how it worked and what length cable came with it and all with a great price. Plugged them in pressed a couple of buttons as instructed and Bobs Your Uncle!!! Working.
I am chuffed to bits!!!
I bought a Homeplug AV500 plugtop from these guys.
It was unusual in having no less then 3 ethernet ports in it. Perfect for sticking behind my TV in the lounge and feeding my various set top boxes with internet!
Works a treat. In fact it works just as well as my more expensive pair of hopmeplugs that I've teamed it up with. All this for a mere £18, and it arrived two days later, as promised!
What's not to like?
Speedy delivery of a product that worked straight out of the box.
Ordereda a tube U adapter and engenius 8dBi aerial for use on my boat, having found faculty-x site extremely clear and helpful.
Asked for and got next day delivery and took straight to the boat,installed the Ralink software plugged in and immediately in commission. Very clear utility and, so far at least providing great service.
Only gripe is the engenius mounting which while designed for outdoor uses clearly not sufficiently robust for marine use. Would feel happier with nylon mounting tube and stainless u-bolts or nylon clamp with stainless bolts not aluminium and (galvanised or painted steel?) u-bolts. Am up to making my own so not a real problem.
This is the third time I've made a purchase from Faculty-X in about 4 years, each time associated with improving the wifi network in my house. I'm practical and have a basic knowledge of the technicalities, but appreciate the knowledgable guidance that is provided on request either confirming the route I had intended to take, or suggesting that there may be a better way to solve my problem. It has always been good advice, and I will return the next time I need this sort of product.
Point of principal for me is that Faculty-X provided me with advice, therefore I buy from them. Not difficult to do, because their delivery is prompt and their prices are competitive.
I have just purchased a unit from Faculty X, it enables me to use my laptop in the conservatory and connect to the web via the electricity circuits in my house. I was getting fed up with the wireless signal dropping out and having to reboot all the time.
It works straight from the box and no setting up required, I can even use it in my shed
without any more wiring. Fantastic!.
I ordered an additional 3port home plug to expand my home network into a different room. The model I had was discontinued an alternative new model was supplied. Plug and play. Worked straight out of the box as stated on the website. Great site with the information you need to make the correct choice. If you need it and they have it, buy it.
Have found company to be highly ethical with competitive prices
Advice and Help: I am no network expert and needed a lot of items. I couldn't have placed my order without the excellent advice Faculty-X provided - Superb
Delivery time: 1 day - Superb
Would I order from Faculty - X again?: Most certainly.
I called to enquire about a homeplug and if it was suitable for a different brand and I was nervous, I was told that it was suitable so purchased the plug. It arrived the next day and worked a dream (after I properly read the instructions). Great advice, speedy deliver and good price, can't ask for anything more. Well done Faculty-X. James
Exactly what I wanted at the right price, quickly delivered.
The website was easy to navigate, secure payment options and the price was best I could find. Delivery was reasonably priced and arrived earlier than expected. Solwise product was fine, did what it said on the tin, as they say. Will definitely use this site again.
I ordered an omni-directional Wifi booster and it was delivered within a couple of days.
It was exactly as described on the website, worked straight out of the box, once drivers were loaded and definitely boosts Wifi reception.
I will have no hesitation in ordering further items from Faculty-X. The service is excellent and the prices are very competitive.
Ordered an outdoor Wifi extender system, The system was very easy to set up and use excellent piece of kit. I would recommend it for use on campsites and other areas with limited wifi coverage.
I bought Three TP Link network adapters to expand my home network. The service was excellent with the items arriving within Three days via their standard postage rates. The product itself is excellent and has sped up connection and browsing times significantly.
I would recommend this company and their range of products to anyone, they tick all of the boxes from easy to use website to dllivery of a quality competively priced product.
I have got to say that buying the Solwise 4 port Homeplug has been a blessing. Since most of my equipment is in one room (away from the router), I already had a single Solwise Homeplug. The only issue with that was deciding on what it should be plugged into. Do I keep it in the PC, the PS3, the Bluray player or the LG TV. I have a NAS unit installed by the router, so like to access it from a number of sources. Laziness tends to win me over and I just won't change the lead over. That and having to rummage around the back of all this gear, with leads going everywhere. Now, I don't have to. Everything is plugged in and rearing to go. And even when I'm streaming a film from the NAS straight to the TV, I can still download PC updates or even get the latest for the PS3 on the PS+ network. Even if you're only ever likely to have two internet enabled device in a room, go for the 4 port over the single port. The extra expense will be worth it in the end.
To reply as a company, please log in to your business account.