Needed filing cabinet keys as the cabinets that were in the office we took over had none. I took photos of the filing cabinet internal locks etc and was assured that same keys would do both filing cabinets so I ordered 2 of the same but both keys worked one filing cabinet but not the other. I am not complaining but do believe in honest reviews as that's the whole point of reviewing. I would use your service again as the keys were cheap but good quality and service excellent and I am putting the key not working down to bad luck and possibly an old filing cabinet. All in all 98% perfect. Thank you.
What more could you ask for. I lost one of our filing cabinet keys and thought that would be it until I looked at another cabinet and noticed the number on the lock. I found the Fast key website via Google, found the key number, ordered and two days later it arrived. Excellent service, good website to find appropriate key, and quick delivery. What more could you ask for!
After a fruitless search over other sites I found the keys I needed quickly and easily on fastkeys. Ordered them at 2pm and they were with me less than 24 hours later. And the keys fitted - not a thing that's happens every time I've replaced keys.
I have used Fast Keys for a few years, we have over 200 staff lockers with the associated problems of lost keys and keys not returned when staff leave. I used to use a local key cutter, but I could not ID the keys he cut without going through the key case and matching them visually. Fast Keys have the serial number engraved onto them so I can match them against my key list. they are truely fast as well, we have always had next day delivery for locks and keys we order. I would recommend you use them, they are great.
I've always found Fast Key great, I use them for our under desk pedestal keys at work mostly, and my order is always with me a day or two after I have placed it. The very odd time I have ever had a query, Fast Key have always got back to me straight away and their customer service is excellent. I would definately recommend this company to everyone - Audra
So easy to use, found exact key I was looking for, delivered next working day.
Could not have asked for better service. I needed a key that I thought would be difficult to obtain but I was so wrong I just entered the key number on the website and bingo exactly what I was looking for at a very good price and the delivery was very quick too all in all 10 out of 10 will definitely use again
Have used them several times to order keys for my company pedestals/cupboards etc and cannot fault the excellent service and quick delivery.
However, I posted a query via the enquiries link on the website and I'm still waiting for a reply? Otherwise it would have been 5 stars!!!!!
I have used Fastkeys over many years. Not only do they have probably the largest databases anywhere for the range of keys they cut, the turnaround time is second too none. Most times, the keys arrive next day. One of the biggest bugbears of any company is the huge investment made in their office furniture, yet keys regularly go missing so it's handy to know there is a supplier who can solve that problem and at very low cost too. Have previouslu recommended Fastkeys services and would do so again.
Ordered online. Asked to review but the keys have not arrived yet and I have had no communication. I rang and after an hour was rung back told that these keys need to be specially ordered in from Spain and can take 2-3 weeks, but there was no indication of this when I ordered them, or in confirmation emails etc.
On the website is a banner that says "With few exceptions, orders recieved before 3pm are posted same day. All prices exclude VAT" I would expect that an exception that means it is 2-3 weeks rather than 1 day would be detailed on the site. I think it is somewhat lucky that I did not choose to pay an extra £6 for guaranteed next day delivery! - The option for this should not be there if the product is not available next day! I wonder if I had paid this extra £6 if I would have been contacted or refunded...I suspect not.
On talking to the staff at fastkeys I was not really offered an apology - more a case of well that's the way it is.
In my new role I found a heavy cash box and searched the office looking for the key to open it - to no avail. So put a quick and easy order to Fast Key Services meant I was able to open the box! The cost of the key and service was well worth it for the treasures found inside the cash box. Thank you Fast Keys for opening the box.
FastKeys have been fantastic. Order placed at 10pm, despatched next day, arrived the day after. Can't complain and fantastic helpful service! Will definitely use again and recommend them to our internal buying department and maintenance team!
Very helpful staff identified my locks from the pictures I sent , ordered keys and they were in my hand the very next day.
I have recommended the company to my work place and we will def use this service again should we ever need any key
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