Fatbirds reviews

Fatbirds reviews

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Review by confirmed purchaser

Right price, right service.

Choose to buy on basis of price and to try out the company. Free delivery was excellent - very fast, almost next day!
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Review by confirmed purchaser

Does exactly what it says on the tin.

Bought a wheel which turned up on time, to specification and at the right price.
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Review by confirmed purchaser

Very helpful on the phone, great price and very quick delivery. Recommended.

Bought some Kinesis Crosslight CX disc wheels. Best price, and very quick delivery.

Would recommend...
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Review by confirmed purchaser

Easy to order + fast delivery + acceptable prices = very happy lady!

Ordered a wheel from Fatbirds as another online retailer informed me once I'd placed the order with them, that it wasn't actually in stock (I hate that!). I found Fatbirds appeared to have it in stock, so ordered it with them that same afternoon. I went for standard shipping (free) and was shocked at just how quickly it arrived...literally the next morning! Now that's service!
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Review by confirmed purchaser

Excellent price, delivery and service

Would definitely recommend :-)
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Review by confirmed purchaser

Good Service and a Good Deal

Fatbirds had the exact bike that I wanted, in the correct size at a lower price than I could find elsewhere. They even offer free delivery.

I ordered the bike on their web-page but did make one phone-call to make sure that someone would be at home when the bike was delivered. I received polite, efficient friendly service and I received a return phone-call on my mobile to confirm that it was OK to ship the bike. This extra effort from Fatbirds earns them the full five stars!

He didn't sound like a fat bird on the phone ;O)

On the day of arrival, I was able to track the purchase with a one-hour "window" when the courier would arrive. The bike arrived, bubble-wrapped in a box, requiring only some quick work with an allen key to complete the assembly. ( pedals, seat, bars, front-wheel etc )
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Review by confirmed purchaser

Not very good.

Advertising you had a xl in the jersey. When I paid I had a email to say you couldn't find them. Paid through PayPal. Still waiting for money to go in to my account
Fatbirds

Reply from Fatbirds

Dear Martin,

I am very sorry about this, on rare occasions we can make stock errors and I am very sorry this happened to you.

This was refunded in full on 31st March moments after your email came requesting a refund to your PayPal account.

Kind Regards

Karl
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Review by confirmed purchaser

Easy website quick efficient service

Lots of choice and information online very helpful.
Had no problems with fatbirds they sent my parcel out quickly and kept me up to date with the order.
however I had a few issues with the mail carrier used, 3 days of supposed attempted delivery which was untrue as people were at home for all 3 days. Had to go to depot 25 miles from home to get parcel.
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Review by confirmed purchaser

The right product at good price and fast dispatch with good communication.

Ordered set of kinesis Crosslight CXDisc wheels with Campag freehub. They were in stock at a good price and the order was sent out promptly. Communication was good soi knew when they were due to arrive. The wheels are excellent and so far up to expectations. Recommended all round. Thank you.
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Review by confirmed purchaser

not good

no information, product hasn't arrived. have emailed and no response
Fatbirds

Reply from Fatbirds

Dear Julie Fitzpatrick,

This was dispatched 31st March with a 24 hour courier, I have tracked this online and I can see that it was delivered at your address and signed for by 'fitzpatrick' on 1st April.

I have also been through the email servers and we have not had an email from your email address, have you confused us with another firm?

Kind Regards

Karl
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Review by confirmed purchaser

Can't fault them hassle free quick service just how it should be well happy:)

Next time your going to get something for your bike, give these guys a go there well cheap
Fatbirds

Reply from Fatbirds

Dear Adrian Gregory,

Thank you for your review, I'm glad we were able to make you so happy :).

Kind Regards

Karl
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Review by confirmed purchaser

not received the order yet,sack uk mail

will be cancelling tomorrow
Fatbirds

Reply from Fatbirds

Dear Paul,

I have just tracked your delivery and I can see delivery was attempted on 28th March, 3 days after you ordered to comply with the stated delivery time and has subsequently been delivered.

UKmail were unable to deliver on the first attempt as we require a signature for all our deliveries and there was no one at the address to sign for it.

I am sorry to hear you feel this is poor service.

Kind Regards

Karl
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Review by confirmed purchaser

Fantastic service. Very quick. Couldn't wish for more.

I ordered a titanium seat post collar on the Sunday evening and it arrived by the Tuesday morning. I was very pleased with the service and will be using Fat Birds again.
Fatbirds

Reply from Fatbirds

Dear Neil Wilkinson,

Many thanks for your kind review.

I'm glad that you are pleased and I hope you like the post.

Kind Regards

Karl
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Review by confirmed purchaser

great price, great delivery time, all happy

I looked on the net and came up with this site that was easy to use and had the best price, delivery was clear and it had tracking as well, so i had to buy it. Great service thank you.
Fatbirds

Reply from Fatbirds

Dear Paul Jump,

Thank you for your review.
I am glad we could help.

Kind Regards

Karl
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Review by confirmed purchaser

Fatbirds provided an excellent product, quickly and at the best price around.

Faultless service from fatbirds, the frame arrived quicker than expected and looks great. Can't ask for or say much more !
Fatbirds

Reply from Fatbirds

Dear Scott Urquhart,

Thank you for your review, I am glad we could help and get you your shiny new frame.

I hope you like it!

Kind Regards

Karl
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Review by confirmed purchaser

Great product - Great price - Super Fast shipping - brilliant !!!

I haven't tried the helmet on my little boy yet - his birthday is in a week's time and it's to go with the new scooter he doesn't know he's getting , but as far as service goes, I couldn't have asked for more.
Fatbirds

Reply from Fatbirds

Dear Elaine,

Many thanks for your review.

I hope he had a great birthday and likes his new helmet.

Kind Regards

Karl
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Review by confirmed purchaser

10/10

Great products.
Super prices.
Fast delivery.
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Review by confirmed purchaser

Cycle purchase from Sunny Hunny

Easy to use web site, discount code (thanks) for repeat custom.
Your web site doesn't pop up very well from outside Norfolk, you wernt on the first google page.
Only the fact i was looking for a specific item at a low price that I found you.
I've kept in favorites now.
Many thanks
Andy
Hertfordshire.
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Review by confirmed purchaser

Fast delivery.

The Shimano R-500 rear wheel I ordered is the cheapest one I found at Fatbirds, the delivery was very fast, I am very happy with the Fatbirds' service.
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Review by confirmed purchaser

My order was swiftly delivered

After being let down by a local supplier I decided to use Fat Birds for the first time. It wont be the last! Great service.

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About this company

Buy Bikes, Road Bikes, Mountain Bikes from the fatbirds bike range Specialist UK Bike Shop Brands: Van Nicholas, Sabbath, Bottecchia, Lynskey, cinelli, bootleg, time, look, profile design, titanium

Visit Fatbirds

Contact information

Call us on: 01485 535875
We live here: 12 Kings Lynn Road
PE365HP Hunstanton, Norfolk
United Kingdom

Category

Fatbirds is ranked 28 out of 46 in the category

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