I found the item I wanted very quickly using the Google search engine - I'd not heard of Fatbirds before. The website was easy to use/quickly navigable and therefore the ordering process was quick and painless. The item was despatched quickly but it would've been good to know it had been despatched along with the courier's details. That way, I could've checked when the delivery was going to be made instead of chasing the courier around Lancashire for a couple of days. Hopefully this suggestion will be taken on board but it won't stop me from using Fatbirds again.
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