No major issues, Packaging could be improved
Review by confirmed purchaser
Service speed etc was ok. But the packaging of the frame was fairly unimpressive. It consisted of one layer of bubble wrap and a cardboard box, no frame bracing or padding. The frame was rattling around inside the box and had ripped through the cardboard at the head tube leaving only cosmetic scuffing. Given the value of the frame, I was surprised at such a lack of care and attention to detail.