Faucet Town USA reviews

Faucet Town USA reviews

Excellent
9.0
from 0 - 10
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43 Trustpilot review(s)
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Review by confirmed purchaser

Wonderful customer service - fast delivery & excellent products

What an awesome company the customer service was excellent they helps guide me through I was looking for hard-to-find black replacement toilet seats one for around toilet and one for elongated and sure enough I found the exact ones they were beautiful nice and glossy fast delivery couldn't be happier
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Review by confirmed purchaser

Didn't hear a thing fir a month after order

A serious problem with ecommerce is the lack of communication. Although we received the order it was 28 days between order confirmation and the UPS delivery at our door. After receipt of goods we received two final emails advising or order had been shipped. These folks need serious help in order fulfillment and communicating with their customers.
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Review by confirmed purchaser

Quick shipping!

I got just what I ordered and it was shipped the next business day. What more can you ask for?
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Review by confirmed purchaser

Friendly and Honest Customer Service

The customer service staff at Faucet Town USA was extremely helpful. They addressed our issues immediately. We had unfortunately ordered the wrong item and the exchange process went smoothly....and all was arranged over the phone. The customer service folks were both professional and friendly.
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Review by confirmed purchaser

Great product and super service.

The company delivered as promise. Super fast !
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Review by confirmed purchaser

Don't count on getting it!

I ordered a faucet and a week later got a email stating that is was discontinued, however, I found it available on several other websites. I think they could get it but didn't want to honor the price they advertised as it is $75 or more on the other sites.
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Review by confirmed purchaser

Simply the best buying experience either on-line or over the phone I have ever had.

I looked merchandise up on-line then purchased over the phone. I received great help from Elena especially after I had messed up and ordered one item wrong. She got this straightened out and everything was shipped and received on time with no delays. Elena was excellent and is probably the number one reason I will use this company again. I have and will continue to recommend Faucet Town USA to my friends.
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Review by confirmed purchaser

Faucet Town USA is a very professional organization that is easy to work with.

Faucet Town USA is a very professional organization and the Customer Service person was vey helpful and easy to work with. I would do business with them again.
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The extra mile

Faucet Town really does go above and beyond anything I would've expected. They made sure that I got my products quickly and without any hassle. Their faucets are absolutely amazing, and the range of choices available is mind boggling. I even picked up one of those automated vacuums after my initial purchase, because the price was just so good and, when combined with the customer service, there was no way they weren't going to get my return business.
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Review by confirmed purchaser

Excellent Customer Service

Faucet Town was such a wonderful place to shop, what a great experience. Thank you for your fast delivery and product was just what you pictured and promised. Absolutely recommend your company to all my friends and family.
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Review by confirmed purchaser

super friendly and knowledgeable staff!

Very knowledgeable staff and super friendly. Helped me choose the right shower door and told me everything I needed to know to ensure we bought the right one.
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Review by confirmed purchaser

Outstanding customer service

I would recommend faucet town USA and there website to anyone. It was easy to use and there customer service was outstanding. If I recieved my product when they said I would, and was exactly what I wanted. I would recommend them to anyone. I will also be using them for my next project.
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Went Above and Beyond

Faucet Town USA was extremely pleasant to deal with and responded to my questions fast. Product was as described and delivered fast. They event went above and beyond what I would have expected.
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Review by confirmed purchaser

EXCELLENT QUALITY

All I bought was a toilet seat cover, but I had such a hard time finding a real enameled wood one in the right color. The hardware on it was even nicer than I expected. I thought the quality was excellent, the price very reasonable and the item arrived very quickly and safely. I will definitely shop here again.
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Review by confirmed purchaser

made my purchases and exchange seamless...will totally shop here again!

Bought a great looking fixture from here. Then decided I wanted the same fixture but larger. Made it super easy for me...thanks!
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Review by confirmed purchaser

Wonderful Customer Service

The price was right on this pretty faucet, and their customer service was top notch. Speedy reply and very helpful. These are hard to find qualities in businesses these days! I am happy to recommend this company.
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Review by confirmed purchaser

Very quick delivery and exactly what I needed.

I would definitely use them again.
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knowledgeable and very helpful

Staff is knowledgable and extremely helpful. Customer service gets A++!
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Review by confirmed purchaser

excellent service, wonderful product

was able to make a last minute change in order with no difficulty or delay in shipping.. very happy with faucet and price..
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Review by confirmed purchaser

3 in1 Who could ask for more

After 2 months of searching for the faucet I wanted at a reasonable price I came across Faucet Town USA in Florida. I don't care for online shopping but finding what I wanted prompted me to give it a try; I must admit I am impressed, not only did I finally find the faucet that I wanted at a reasonable price but the service was great. The product arrived and the quality is better than what I was looking at in my local stores. Three Cheers for Faucet Town, I will be ordering again for my bathrooms. Keep up the good work.

Faucet Town USA Details

About this company

Visit Faucet Town USA

Contact information

Call us on: 800-683-7960
We live here: 6671 West Indiantown Road 50-154
33458 Jupiter
United States

Category

Bathroom

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