Ferryonline reviews

Ferryonline reviews

Good
8.7
from 0 - 10
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About

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Review by confirmed purchaser

easy as to book with no problems

I needed to book online from NZ for a trip from St Malo to Guernsey and it was easy as with no problems
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Just don't even use it!

Really clunky website. Kept crashing every 5 minutes. Tried to book over the phone and the call centre agent didn't even know where the port was!

Reluctant to even give this one star!
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Review by confirmed purchaser

simply simple! Choose the route compare the prices and times...and book and pay. Easy peasy

Couldn't be simpler. Used this service many times and it shows deals not even mentioned on each company's own website!
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Review by confirmed purchaser

Easy to use

User friendly website
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Review by confirmed purchaser

easy and straigt forward

Rrcommend anytime
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Review by confirmed purchaser

Hidden Cost

I just was shocked when I booked ticket from Dover to Dunkirk, the booking confirmation came & it was from Dunkirk to Dover.
I had to pay extra £33 pound to revers this booking which it wasn't my mistake.
I was so disappointed of this result, because I am always travel through this Company & I always trusted them & had a good faith for their services, unfortunately not any more, this Company started acting like Easy Jet & Ryanair.
My booking is for 17th April.
Ferryonline Ltd

Reply from Ferryonline Ltd

Thank you for your feedback.The outward & return journeys are clearly listed in several stages throughout the booking process to enable you to check what you have selected. If, however an error is made during the online booking process & our customer contacts us to change something on their booking within the following timescales, we will not charge an amendment fee:
BY PHONE * within 24 working hours of booking, based on when the support phone line is open.
BY EMAIL * within 24 hours of booking, based on the time the email is sent by the customer rather than the time it is received and actioned.
MANAGE MY BOOKING * online option for customers to make changes.
We will however have to charge any difference in fare and operator amendment fees.
With regards to your individual case I can only assume the additional sum charged was due to a difference in fare not due to any amendment charges we have raised. Please provide us with your individual reference if you would like us to look into this further.
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Review by confirmed purchaser

easy to book,even for a pensioner.

We booked our ferry from Santander to Poole for the end of May returning early September. We aren't able to comment on the ship or accommodation yet but the booking itself was easy & the cost was very reasonable
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Review by confirmed purchaser

Comfortable, clean, friendly, good food and helpful staff, what more could one want

I found the whole experience travelling with my ferry link very good, the staff were helpful and friendly, the ship was spotlessly clean, and very comfortable, the food in the restaurant was excellent, and there was a very good choice. I will always travel with them again when I go by car to England.
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Review by confirmed purchaser

Happy

Yes im very happy
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Review by confirmed purchaser

Very easy website and good prices

I found the website quick and easy. Being able to look at times and different companies at a glance was very useful.
I wanted to book a return crossing but using different ports in France. I ended up booking two singles which were no more expensive but most probably took a little longer.
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Review by confirmed purchaser

Very fast & efficient and, £20 cheaper than P&O direct!

I was really impressed by the speed of booking on-line, and also the £20 saving, on a £114 fare!
I have tried other "Cheap Ferry Crossings" sites but, I have to say that this is the best I have come across so far.
Let's just hope the ferry turns up on time!
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Review by confirmed purchaser

VERY EASY TO USE AND VERY COMPETATIVE, WILL CERTAINLY USE THEM AGAIN.

VERY GOOD SERVICE, SITE EASY TO USE AND VERY COMPETATIVE.
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Review by confirmed purchaser

Hassle free & clear Search for Ferry Crossings

Straightforward no nonsense value for money online service with a range of booking options
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Review by confirmed purchaser

Speedy and Correct

Online booking very easy and quick. At the port sailed through with number plate recognition so very quick. Good price. Could not wish for more. Thank you
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Review by confirmed purchaser

Easy to follow and book

A very easy way to book your ferry, it took only a very little amount of time. I will certainly use it again
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Review by confirmed purchaser

So easy

Life is complicated enough, at least booking a ferry does not have to be a chore.
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Review by confirmed purchaser

What could dv be more easy!

Having experienced nothing but frustration with other sites all morning it was such are fief to use a site which was so easy to use.
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Review by confirmed purchaser

Quick and easy.

Quick and easy for people unused to booking on-line. Strightforward swith easy directions to follow.
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Review by confirmed purchaser

great website, great prices

would recommend to all my friends

Ferryonline Details

About this company

Book your cross channel ferry to France, Ireland, Holland, Spain & more. Compare ferry prices & book cheap ferries to France and other European ports online at the lowest fares. Latest ferry offers for Dover to Calais and Portsmouth to Cherbourg.

Visit Ferryonline

Contact information

Call us on: +44 (0) 844 571 5148
We live here: 22, Sussex Street
SW1V 4RW London
United Kingdom

Category

Ferryonline is ranked 1 out of 6 in the category

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