Festive Lights reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

If they came charged up I wouldn't be writing this!

Spent ages threading lights thru a trellis only to find every 3rd bulb doesn't work!
If they had any charge when delivered I could have checked to see they were working properly before wasting time putting them up only to take them down so they can be returned
Annoying!!
    Festive Lights
    TrustScore 9.3 / 10
    6,449 Reviews

    Reply from Festive Lights

    Hi Chris, sorry to hear about the issues with your lights. We do normally advise testing any purchased lights prior to 'fitting' them. Unfortunately we cannot open up all of the boxes to do this ourselves or to charge the lights prior to sending them out, though product descriptions do state, "Although most solar lights may come pre charged to work for the first evening, this is not always the case." If you have not yet contacted the office then please do so, as you are obviously entitled to either an exchange or refund. Apologies again for the inconvenience.
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