Reply from FFX
[REPLY]
- Reviews (6,044)
- Mrs M Driver
- 1 Review
The service we expected
We ordered an extra battery for our lawnmower. it arrived within 2 days and was exactly what we wanted. Now we can get on with cutting the grass!
- Christopher Morris RM&S
- 1 Review
Excellent
They wer excellent, good price & next day delivery. Highly recommended!!
- KEVIN EAST
- 1 Review
Just as it should be.
Product in stock, posted quickly, and at a fair price. Have used FFX before and would not hesitate to do so in the future.
- andrew pallett
- 1 Review
best site for tools on the internet
good quick service at the best price nothing more to say
- Julien Jeudy
- 1 Review
Excellent seller, but, But... :)
excellent seller! the only thing is that the billing shipping for international buyers is not working well because I had to make an adjustment .... But remains very competitive price! :)
- Mr Anthony R Spence
- 1 Review
Execellent Service 100%
Easy to order good price and fantastic delivery on time as promised very fast updated with tex and e-mail on delivery, Royal Mail be aware these guys are very very good
- J Neville
- 1 Review
Fantastic.
Placed order on Monday lunch time and received early Tuesday morning. Fantastic product ,price,& service.
- Rod Jackman
- 1 Review
- jacqueline mcgeehan
- 1 Review
Well packed and quick delivery
Good delivery time and e mails keeping me up to date thank you
- Mr Jamie F Peirson
- 1 Review
- JERZY GRABOWSKI
- 1 Review
Super duper
Wrong item sent but problem resolved immediately, this is what I call good service. I have dealt with FFX before and will use them regularly
- BERNARD CAREY
- 1 Review
FFX = First Class , Fast ,Exellent Service.
I bought a pair of knee pads , the stud that the strap attaches to had come off after little use. I phoned FFX, they said return them and we will have them repaired or replaced. I did. FFX sent confirmation that they had received the pads. Within a week FFX sent me a new pair. First class service. Thanks FFX.
- CONSTANTIN GALATANU
- 1 Review
- paul mckenzie
- 1 Review
- David Yearsley
- 1 Review
Best price & fast free delivery
Internet search for a replacement Submersible Pond Pump found Folkestone Fixings Ltd. offering free delivery with best price I could find. Simple ordering process with payment via PayPal.
FFX kept me informed of order status and expected delivery date and time. Delivery was by DPD and arrived exactly at the time given.
- Glyn Kelshaw
- 1 Review
- m j rafferty
- 1 Review
Good prices, good range, good delivery
I like ffx. good prices and some hard to find tools. pleased with my recent purchase
- Mechanism
- 1 Review
What a find!
Came across FFX online. Not used them before but after receiving my first order will definitely return. Great prices, speedy delivery and fantastic customer service.
- JOHN BRAGG
- 1 Review
Brilliant service. Best company I have bought from on the internet
Thank you FFX for your excellent customer service in dealing with all my
queries, quick response , delivery and some of best prices on the internet
Highly Recommended.
- martin
- egham, GB
- 2 Reviews
Great service and good price.
Would recommend this is the second time i have used them and will do so again.
- Mr Peter D Evans
- 1 Review
Whole experience excellent
A good price, helpful telephone communication, excellent delivery and communication on the day.
Very impressive
- Trevor McCallum
- 1 Review
A Super Bargain
BOUGHT THIS PANASONIC CORDLESS COMBO,COUNDN'T FIND IT CHEAPER ANYWHERE,FAST DELIVERY ALSO!
- John elrick
- 1 Review
only let down by there courier service not delivering when said
FFX where great but there courier never turned up on day they said and had to be chased
- mr t perring
- 1 Review
- Mr Matthew Walker
- 1 Review
Outstanding!
Great price and SUPER quick delivery. I would definitely recommend FFX. Fantastic service.
- BARBARA FANNING
- 1 Review
Such wonderful customer service
I ordered the wrong sander and requested to return and have the right one sent. My call was handled so well by a very helpful person who answered my call. Arrangements were made to collect the unwanted sander at the same time as the delivery of the new one the very next day. A partial refund was made for the difference the day after that. I would certainly use this company again.
- OVIDIUS.ANDRAITIS
- 1 Review
festool
I'm not happy because website advertising
£ 50 voucher and buying goods without adaptation
- James Killoh
- 2 Reviews
Great range, great prices and great service.
Ordered a few times from FFX now and they have always been very keenly priced compared to the competition. They have a huge range including all the top brands. Orders have always been delivered promptly, and DPD give a 1 hour delivery estimate which is great if you have to wait in for for delivery. Only slight criticism is the website can be a bit difficult to search and navigate at first.
- PHILLIP LAIRD O'HANLON
- 1 Review
Excellent service
Super friendly and helpful staff, great price for the item and all delivered the next day!! I've used them before and will again, do yourself a favour and check them out.
- Andrew Livesey
- 1 Review
Absolutely first class.
Great prices ,descriptive product info, arrived quick and was well packaged .
- David H
- 3 Reviews
good, prompt service
this was my third order, everything was in stock, dispatched the next day, delivered the following, within the one slot texted by courier. one small glitch was rectified within 24 hours.
- THC.
- 1 Review
A company that care.
My parcel was delayed by DPD (who I find are normally very good). I emailed both DPD and FFX, letting them know about my issue, DPD were quick to rectify the problem, and FFX followed up with a courtesy email, to ensure I was happy with the resolution.
You can really tell the caliber of a company when things go a bit wrong. Both DPD and 'Tom' @ FFX showed that they care about their customers. What more can I ask for...
...ok, I want great prices too - and on this occasion, FFX beat the competition hands down.
I will certainty be using them again.
- NICHOLAS EDWARDS
- 1 Review
very helpful staff, and no problems with returns
i returned a battery charger with no problems
- steven adlington
- 1 Review
Prompt delivery, Bargain price
i couldn't find this item anywhere else cheaper let alone with free postage
- Sam Bourne
- 2 Reviews
Exellent website.... Buy all my tools from them
Exellent service and price i use them all the time and will continue to.
- Peter Wyles
- 2 Reviews
What can one say about perfection
Very fast service, well packaged and excellent value for money. Thank you FFX
- S Williams
- 1 Review
Excellent service.
Great customer service over the phone and my item was delivered the next day as promised.
- Alexandru Ciobanu
- 1 Review
- Eric Benn
- 3 Reviews
Always professional managed with quick service provision.
From larger multi component purchases to the small one off under £20 ones - FFX have always provided me with a quick efficient and professional online service.
- buzz
- 1 Review
i notified them of an error And they were on it
There was a problem a genuine mistake and they sorted it straight away you cant ask any more
Well done
Folkestone Fixings Limited Details
UK Call Centre
Our UK based support team prides itself on being knowledgeable, friendly and helpful. If you have any query or just need some advice, we want to help - just give us a call.
FREE UK Delivery*
If your delivery address is within the UK then delivery is now FREE! Plus get extra discount the more items you buy! * (certain postcodes may incur a surcharge - see website for details)
Genuine UK market products
All of our products are brand new, genuine and carry the manufacturer's guarantee.
About ffx.co.uk
FFX pride ourselves on providing great prices, great availability and great service. We believe this will make us your first and last place to shop for high quality tools, fixings and building supplies.
FFX and FFX-Tools (a trading division of Folkestone Fixings Limited) are based in the South East of England and began trading in 2003.
Since incorporation in 2006, FFX has grown to become one of the UK’s largest independent suppliers of high quality tools, fixings and building supplies.
We are passionate about what we do and believe our reputation speaks for itself – during 2010 becoming Ebay UK’s largest supplier of tools* with an unrivalled customer feedback and customer satisfaction.
Visit FFX
Contact ffx.co.uk
CT19 5EY Folkestone
United Kingdom
Category
FFX is ranked 3 out of 89 in the category Craftsman
FFX is ranked 2 out of 67 in the category Garden
FFX is ranked 1 out of 4 in the category Paint
FFX is ranked 1 out of 18 in the category Plumbing
FFX is ranked 1 out of 19 in the category Safety & Workwear
FFX is ranked 2 out of 28 in the category Tools
