FFX (Folkestone Fixings Ltd) listed the best online price for the item I needed (an Abus Extreme weatherproof padlock), and also the best shipping costs (just £2.95, despite the 0.6 kg weight of the item). The FFX website is clear and logical, and provides the company's address and contact phone number (I distrust websites that don't!). My online order was acknowledged immediately by emails (from FFX and WorldPay), then further emails told me (1) that my order was being processed, and (2) that the item was about to be dispatched. The package arrived the following day - definitely a high quality product.
Overall, a very reasonably priced, straightforward, quick and hassle-free buying and delivery experience, and I will use the company again for future purchases.
To reply as a company, please log in to your business account.