I bought some Halogen bulbs from FFX and they arrived pretty quickly. I was happy with the price and delivery charge. After a few months I noticed that the bulbs were not lasting very long and in under three months I was already on the third of the five bulbs I had bought, one of which I had only replaced a week before. I emailed FFX and explained this issue with them and before I had time to check if they had replied to my complaint, there were 5 x new Halogen bulbs despatched to me that arrived the following day and an email apologising for the issue that I had. I think this is fantastic customer service, thanks FFX. I would recommend them to anyone.
To reply as a company, please log in to your business account.