Prompt delivery and excellent customer service. One of my items was a rechargeable torch, which worked the first time but wouldn't work again. Upon advising FFX of the problem they told me to return it and they would replace it and refund my postage costs. However, it turned out to be a faulty bulb that had blown after the first use. FFX therefore sent a replacement bulb out, which arrived next day.
We all often purchase something that has a fault, however I believe it's how well the supplier deals with the problem that counts. In this case FFX were second to none. I would have no hesitation in dealing with them again or recommending them - Excellent service!!!
To reply as a company, please log in to your business account.