The tool was being sold by FFX at the best price. I have used the company before and again, the item was delivered quickly with good communication from the courier company. FFX are definitely recommended.
customer service was prompt and polite.
the torch turned up 2 days quicker than they said! in time for my gig and the product was as advertised and much cheaper than anywhere else.
all in all definitely 5 stars!
Still hasn't arrived. No tracking information available. Spending whole day waiting at home.
Found the Makita saw I wanted and the price was cheaper than I had seen elsewhere so I ordered it. It arrived very quickly by courier but I had immediate reservations when I saw the parcel stood on its end and not how it should have been as the picture of the product on the side of the box quite clearly showed!!
As I feared when I returned it to its correct position parts where falling about inside the box, which when I opened was packed very poorly.
The saw had luckily only suffered a very bent adjusting screw where it had been stood on its end rather than on its base. This was not the fault of the supplier but through the poor packaging of the manufacturer and moreover the handling by the courtier!!
I hope that I can straighten the adjusting screw or I will have to secure a replacement.
Ordered at 1pm and received the product (Maglite torch) in the mail the following morning. Regular emails received updating me on the order status. Cannot fault one bit and I would recommend FFX to everyone. 5 star, perfect, service.
I'd never used this company before, but they were competitively priced, fast on delivery, and good on communication.
The first ceramic drill bit sheared off and they soon sent me a replacement. However, that couldn't even drill into 6mm ceramic ,so I gave up and threw it away.
I will probably use the company again, but only for items that are of a brand I know and trust-lifes too short!
Was a simply efficient and trouble-free purchase. Stand-out was continuous communication on my order status from FFX and the courier. Everything arrived when it was supposed to with any issues. First-class service!
This was the first time I have ordered anything from ffx and it was recommended to me by a work colleague.
After ordering the product I wanted I was pleased to receive an e-mail letting me know of the delivery date and a choice of times and options ( leave with neighbour etc )
The item was delivered on time and what I ordered.
I understand the problems with delivery and traffic issues, yet it was so pleasing to be considered as a valued customer with the service provided.
I shall certainly be using again and will be my top recommendation regarding others.
This company sell all the good equipment at cheap prices and there delivery services is outstanding and always delivered on time in this case early . I will be ordering again and again as I'm happy with everything I've bought from them .
Great Website, Easy to navigate, pretty good prices and excellent delivery.
Highly recommend this website, Check 'em out!
Best prices online by far ! Saved myself £50 on what I was looking for then got a discount from a multi buy ! Delivery was spot on ! Next day delivery with the option to deliver day or so later of not conviniant for you. Text message to tell me when it's due and delivery spot on the time given ! will be shopping here again !!
We had never used FFX before but looking at the price of the item we required and customer feedback we decided to buy from them. Item was delivered the next day. Brilliant and will definitely use them again.
I found FFX whilst searching for best price on a circular saw. They were indeed cheaper than all of the competition on the day and the bonus was they were also rated best in class with Trustpilot. Following a recent good experience with another tool supplier also highly rated on Trustpilot, I placed my order confidently. What I was not expecting was the exceptional speed of delivery and the truly outstanding communication process via their chosen courier - you can track your parcel every step of the way, with frequent updates and a delivery time narrowed down to a one hour window. They arrived 10 minutes into my allotted hour. Fantastic service and I have now placed a much bigger order for more goods. Keenest prices and best service, that is a winning combination!!
Great price (the cheapest on line), in stock, fast delivery, excellent communication. What more is there to say?
To reply as a company, please log in to your business account.