FFX reviews

FFX reviews

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Review by confirmed purchaser

cheap and quick service

Cheapest around ans still excellent quality, also vey quick free delivery. Definitely use again.
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Review by confirmed purchaser

excellent service. rapid delivery. would definately use again.

Cheapest on-line UK supplier I could find. Great product with rapid delivery.
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Review by confirmed purchaser

Good service

Very pleased with service and the help I received. Will use again . Many thanks.
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Review by confirmed purchaser

Competatively Priced

I must admit, the only reason why I purchased from FFX was because they were cheaper than the others (including Amazon).

The check out process was a little confusing. After completing the check out process, I was directed to an external payment site. Once completed, I wasn't direct back to FFX, nor did I receive a confirmation email.

Was a little perplexed, but all was ok.

FFX.... Speak to world pay and ask them to redirect back to your site and send and automated confirmation email!
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Review by confirmed purchaser

Great prices and excellent delivery

Must be the best prices around and the text updates for delivery options is fantastic. Will buy more from them in the future.
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Review by confirmed purchaser

super fast

Delivery Day after ordret super fast
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breaking the law

I bought a Stanley line laser a few months ago, it has developed a fault so I contacted FFX explaining the fault. I asked for a pre-paid envelope to return it to them and was told they don't supply them and the cost would have to be covered by myself. however the sales of goods act clearly states the cost has to be covered by the seller but FFX are just ignoring the law claiming their TERMS AND CONDITIONS supersedes the law. I've now had to involve consumer direct and Kent trading standards.

so just remember if something does go wrong your going to lose out financially.
Folkestone Fixings Limited

Reply from Folkestone Fixings Limited

Hi Gerry,

Apologies it appears that there has been a bit of confusion. Looking through the emails I can confirm that we have agreed to cover the returns postage by way of a refund(Unfortunately we do not have pre-paid envelopes). This will be refunded once the item has been inspected and found to be faulty. A refund or replacement will then be provided depending on what you would prefer.

Again apologies for any confusion and inconvenience this may have caused.

Regards
FFX Team
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Review by confirmed purchaser

Excellent

My second purchase from FFX, and on both occasions have been impressed with the high level of service, speed of delivery and competitive pricing, if they stock what I need then I will certainly be buying from them again, would wholeheartedly recommend them to anyone.
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Review by confirmed purchaser

Completly excellent.

Fast answers, fast shipping and correct items. Highly recommended.
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Review by confirmed purchaser

Correct item arrived quicker than expected

I was very pleased to receive what I ordered very quickly and it was packaged well.
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Review by confirmed purchaser

Dewalt short beam mitre saw stand.

Saw stand exactly as advertised, arrived today. Had no problems with this seller but delivery cost an extra £12 as everyone knows Scotland is the Darkside of the Moon where postage is concerned. Would use this company again.
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Review by confirmed purchaser

Excellent prices and service!

Dealt with a few times and prices and service are excellent. Can't fault always my first port of call for tools!
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Review by confirmed purchaser

Problem - but corrected it superbly

My fist order experience resulted in a damaged delivery plus a missing part, however FFX dealt with my problem swiftly and very much to my satisfaction. 4 stars for swift delivery and great customer service.
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Review by confirmed purchaser

Very good price

I'd not ordered from FFX before so was a bit dubious of their really low price on a Swiss Army knife I was after. Thought I'd give it a go and was pleasantly surprised, I received emails confirming the order, that the order was being processed and when my item was about to be shipped.
It was well packaged when it arrived and was the genuine item. I got it for 33% less than retail and they even shipped it for free.
Very good will definitely use FFx again.
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Review by confirmed purchaser

Excellent service

Problem with goods through no fault of FFX. Fast response to my e-mail, and great replacement service. Could not have been better.
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Review by confirmed purchaser

excellent service

excellent service quick postal service and very accurate with postal date and time to the hour !!!! ,not like some companys 7:30-17:30

Thanks !!!
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Review by confirmed purchaser

Excellent

Great prices & free fast delivery, what more could you ask for ??
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Review by confirmed purchaser

A Cut above

I ordered a new site table saw on Friday and it arrived ready for me to use on Monday. Excellent service.
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Review by confirmed purchaser

OUTSTANDING!!!!!

Got a great product at a great price.
Received the item when I was told to expect it.
I will be using this company again.
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Review by confirmed purchaser

Very happy!!

Used my new drill today, very please!!

Folkestone Fixings Limited Details

UK Call Centre

Our UK based support team prides itself on being knowledgeable, friendly and helpful. If you have any query or just need some advice, we want to help - just give us a call.

FREE UK Delivery*

If your delivery address is within the UK then delivery is now FREE! Plus get extra discount the more items you buy! * (certain postcodes may incur a surcharge - see website for details)

Genuine UK market products

All of our products are brand new, genuine and carry the manufacturer's guarantee.

About ffx.co.uk

FFX pride ourselves on providing great prices, great availability and great service. We believe this will make us your first and last place to shop for high quality tools, fixings and building supplies.

FFX and FFX-Tools (a trading division of Folkestone Fixings Limited) are based in the South East of England and began trading in 2003.

Since incorporation in 2006, FFX has grown to become one of the UK’s largest independent suppliers of high quality tools, fixings and building supplies.

We are passionate about what we do and believe our reputation speaks for itself – during 2010 becoming Ebay UK’s largest supplier of tools* with an unrivalled customer feedback and customer satisfaction.

Visit FFX

Contact ffx.co.uk

Write to: info@ffx.co.uk
Call us on: 01303 852692
We live here: FFX, CCK House, Park Farm Road
CT19 5EY Folkestone
United Kingdom

Category

FFX is ranked 6 out of 145 in the category Craftsman

FFX is ranked 3 out of 84 in the category Garden

FFX is ranked 1 out of 4 in the category Paint

FFX is ranked 2 out of 32 in the category Plumbing

FFX is ranked 1 out of 24 in the category Safety & Workwear

FFX is ranked 4 out of 40 in the category

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